innovaphone PBX review
A flexible IP PBX for organizations that need call handling and redundant virtual deployments.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Organizations looking to combine business telephony with collaboration and call-management features can consider innovaphone PBX. The system provides IP telephony and PBX call functions alongside CTI features through the Softphone App. Its communications capabilities include video calls, chat, conferencing and screen sharing, with applications available through the myApps platform. Deployment can be cloud or self-hosted, using innovaphone gateways or virtual appliances. The vendor lists fit for small, mid-market and enterprise organizations, making deployment requirements and licensing worth weighing against the intended environment.
Redundancy is a notable reason to shortlist the product. innovaphone PBX supports redundant system configurations for availability, and its virtual appliance can run on VMware or Hyper-V. This gives organizations using those platforms an alternative to deployment on innovaphone hardware. Call management and call-center capabilities extend its scope beyond basic telephony. For teams needing a focused voice system with collaboration functions, that combination may be relevant; buyers whose requirements depend on a broad, documented integration ecosystem should compare available integrations before deciding.
Recording is optional and licensed, with inbound and outbound calls supported. It can be configured automatically or manually, and recorded calls can be filtered, played back, downloaded or deleted. According to the vendor's pricing information, software licenses can be purchased or rented, while current license details are handled through its price list and sales channel. A 90-day trial offers time to assess fit, but it is time-limited rather than a free plan. Choose innovaphone PBX when redundancy, virtual-appliance deployment and call-management features are priorities; look elsewhere if a free ongoing plan or built-in recording without an additional license is essential.
innovaphone PBX pros and cons
- Where it wins
- Supports redundant PBX configurations for availability.
- Runs as a virtual appliance on VMware or Hyper-V.
- Combines telephony, CTI, conferencing and optional call recording.
- Where it doesn't
- Call recording requires an optional license.
- Current license details are directed through the vendor's price list and sales channel.
- Virtual appliance deployment is documented for VMware or Hyper-V.
innovaphone PBX fact sheet, pricing and score →
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