Inforobo review
A low-cost website chatbot with AI, human handoff, and voice features.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Inforobo is a SaaS chatbot and virtual-assistant platform for businesses, institutions, and enterprises. It is designed for customer-facing websites and internal assistants, with support for automated customer service, sales assistance, lead generation, knowledge retrieval, and live-chat takeover. Organizations can configure conversational content without coding and publish the chatbot through a JavaScript widget. The platform supports 5,000 monthly conversations, AI-powered natural-language conversations, visitor tracking, chat history, analytics, and reporting. It is best suited to teams that want website support automation at a low entry price rather than a broad omnichannel deployment.
Pricing is split across Basic, Professional, and Enterprise. Basic costs $9 per month when billed annually or $12.99 per month when billed monthly. It includes human live-chat takeover, speech recognition and text to speech, a voice-enabled website, visitor tracking, chat analytics, and lead acquisition. Professional costs $99 per month with annual billing or $129 per month with monthly billing, adding chat transfers to the Basic feature set while retaining the listed speech, voice, tracking, and analytics capabilities. Enterprise includes unlimited queries, 25 human agent accounts, machine learning, chat transfers, third-party API and database integration, and phone, email, and video conference support. The Enterprise plan requires contacting Inforobo for a customized solution.
Inforobo’s strongest fit is a website where automated answers need a clear path to human assistance. Its knowledge-base retrieval, speech features, targeted engagement triggers, lead capture, and private database querying can support service and sales workflows in one web-based experience. API access also gives organizations a route to connect third-party APIs, databases, and private data. The trade-off is a narrow deployment and ecosystem focus: the listed channel is the website, with a JavaScript widget as the publishing method, while verified integrations center on APIs and databases. Choose Inforobo for affordable website support with human handoff; choose another chatbot builder if broad native integrations or wider channel coverage is the priority.
Inforobo pros and cons
- Where it wins
- Basic starts at $9/month with annual billing
- Combines AI chat, knowledge retrieval, and human takeover
- Adds speech, lead capture, tracking, and API database queries
- Where it doesn't
- Deployment is primarily through a website JavaScript widget
- Integrations focus on APIs and private databases
- No free plan or trial is listed
Inforobo fact sheet, pricing and score →
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