Infinite Forces (Infinity) review
A transactional voice agent for teams that need booking, payments, transfers, and system updates.
Reviewed by iTechGuides Editors · Editorial team · Updated Sep 2026
Infinite Forces, through its Infinity voice AI agent, is designed for businesses that handle customer calls and need more than basic call answering. It can answer inbound calls 24/7, call back missed leads, qualify enquiries, book and manage appointments, collect payments or deposits, transfer callers to people with context, and update connected systems. Hospitality teams can connect it with reservation and property-management tools, while other supported sectors include home services, healthcare and wellness, retail, professional services, sales, and support.
Pricing is structured around monthly usage and action allowances. Core costs $599 per month and includes 1,000 minutes, 250 system actions, the Infinity voice AI agent, and email and chat support. Growth costs $1,299 per month with 2,600 minutes and 750 system actions, adding on-call payments, custom voice, fast callbacks for new enquiries, and priority support. Scale costs $2,499 per month and includes 6,000 minutes, 2,000 system actions, a REST API, an MCP server, bring-your-own-carrier support, TCPA and state DNC review, and a 99.9% uptime SLA. Enterprise starts at $5,000 per month with negotiated committed-minute rates, custom integrations, tailored action allowances, bring-your-own-model support, and expanded identity and data controls.
Its strongest fit is for teams whose calls trigger operational work across calendars, CRMs, reservations, payments, or property systems. Integrations include HubSpot, Zoho, Salesforce, Pipedrive, Guesty, Hostaway, SevenRooms, OpenTable, Shopify, Calendly, Google Calendar, Outlook, Gmail, Stripe, and QuickBooks. Business knowledge can come from PDFs, documents, and plain text, with recordings, transcripts, and an action ledger supporting review. Choose Infinity when transactional automation and human handoff matter; smaller teams with low call volume or simpler FAQ needs may prefer a less costly, narrower tool.
Infinite Forces (Infinity) pros and cons
- Where it wins
- Handles inbound calls, callbacks, bookings, transfers, and payments
- Connects with hospitality, CRM, calendar, and property systems
- Provides recordings, transcripts, action logs, and document-based knowledge
- Where it doesn't
- Core starts at $599 per month for 1,000 included minutes
- Advanced controls and integrations require higher-priced plans
- Its focus on call workflows may exceed simpler support needs
Infinite Forces (Infinity) fact sheet, pricing and score →
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