HENO review
A broad PT operations platform for clinics that need scheduling, records, billing, and exercises.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
HENO is a cloud-based EMR and practice management platform for physical therapy, occupational therapy, speech therapy, and related clinics. It brings scheduling, patient records, clinical notes, evaluations, intake, billing, claims, insurance eligibility checks, reminders, communications, reporting, and marketing tools into one web-based system. Its scheduling supports multi-clinician and multi-location views, while patients can schedule online and complete self-registration. Clinics looking for one platform across front-desk, clinical, and revenue-cycle workflows will find the broadest fit here.
Pricing is organized by provider and billed monthly under one-year contracts for the three subscription tiers. Growth costs $149 per provider per month and includes documentation plus billing software and a clearinghouse. Established costs $225 and adds a home exercise program, digital fax, a general store and patient portal, marketing, and two-way texting with reminder bundles. Unlimited costs $299 and adds remote therapeutic monitoring, a front-desk patient kiosk, a dedicated account manager, unlimited SMS, fax, eligibility, and workers-comp e-claims, plus free data import. An RCM option includes managed billing services, billing services, revenue cycle management, and a clearinghouse.
The platform’s main strength is breadth. Patient records can include appointments, claims, exercises, and clinical notes, while SOAP notes, templates, copy-forward documentation, AI Scribe, and AI-assisted documentation support clinical workflows. Integrated home exercise management, electronic claims, embedded faxing, two-way texting, and telehealth integration extend the system beyond scheduling. HENO connects with Doxy.me, Office Ally, and FOTO. Clinics wanting scheduling alone may find this scope and per-provider cost difficult to justify; growing practices that want connected clinical and administrative operations are the better match.
HENO pros and cons
- Where it wins
- Multi-clinician and multi-location scheduling with online booking
- Combines records, documentation, billing, claims, and eligibility checks
- Adds home exercises, texting, faxing, and AI-assisted documentation
- Where it doesn't
- Starts at $149 per provider per month
- The three subscription tiers use one-year contracts
- Some reminders are plan-dependent or available as add-ons
HENO fact sheet, pricing and score →
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