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Hearsay Social review

#11 of 144 in Social Media Management Tools

A compliance-focused social platform for regulated teams managing field profiles.

8.2/10Editor score
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Hearsay Social8.2 Visit Hearsay Social

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Hearsay Social is an enterprise social-selling platform for regulated organizations, with particular relevance for financial-services firms and other industries that require oversight of professional social activity. It combines profile management, administrator review, approved content libraries, publishing, scheduling, private-message review, compliance dashboards, and performance measurement. Teams can manage profiles and posts through approval workflows, while regional administrators can operate within a workspace hierarchy. Hearsay Social is now part of Yext and remains separate from Yext Social.

The product’s strongest fit is its compliance and governance depth. Administrators can review social profiles, posts, and private messages, while dashboards cover post and profile activity. Approval workflows apply to profiles and posts, and hierarchy-based administration supports organizations with regional or distributed teams. These controls are paired with suggested and curated content, helping field teams work from approved material rather than creating every post independently. Social performance metrics, peer benchmarking, audience insights, and AI-driven recommendations add measurement and guidance beyond basic publishing.

Hearsay Social uses contact-sales pricing and is positioned as a demo-led enterprise offering, so buyers should expect a sales-led evaluation rather than a simple self-serve plan comparison. Its published platform coverage is web-based, with publishing and scheduling for Facebook, LinkedIn, and Instagram, plus a social inbox for private-message review and replies. Organizations that need administrator supervision, structured approvals, and compliance reporting across these networks should consider Hearsay Social. Teams seeking broad network coverage, publicly listed plans, or a wider platform footprint may prefer an alternative.

Hearsay Social pros and cons

  • Where it wins
    • Administrator review, approvals, and compliance dashboards support oversight.
    • Publishes and schedules content across Facebook, LinkedIn, and Instagram.
    • Hierarchy, benchmarking, and AI recommendations support distributed teams.
  • Where it doesn't
    • Pricing is contact-sales rather than publicly listed by plan.
    • Web-only access limits platform coverage for teams needing mobile apps.
    • Network support focuses on Facebook, LinkedIn, and Instagram.

Hearsay Social fact sheet, pricing and score →

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