Havari review
A low-cost omnichannel inbox with two-way messaging, automation and API access.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Havari is a business communication platform for teams managing SMS and other customer messaging channels in one shared workspace. Its shared inbox covers SMS, email, WhatsApp, Instagram and Messenger, with two-way conversations, ticket assignment, statuses, priorities, templates and personalization. Teams can also send bulk SMS campaigns, schedule messages, track delivery and manage contacts and companies. Web, iOS, Android and API access support teams that need shared conversations across office and mobile workflows, particularly small UK businesses seeking a low-cost omnichannel inbox.
Pricing is structured around monthly credits and automation tasks. The Free plan includes Email, Messenger and Instagram access with a limited monthly credit allowance. Starter costs £19 per month and includes 250 credits, 250 automation tasks and REST API access. Growth costs £59 per month with 1,000 credits and 1,000 automation tasks, while Business costs £129 per month with 2,500 of each. Enterprise costs £229 per month with 5,000 credits, 5,000 automation tasks and custom volume scaling. The published plans show a 14-day free trial, and paid tiers use the same credit pool across SMS, WhatsApp and other channels.
Havari fits teams that want messaging, automation and lightweight ticket management without separating channels across several tools. Its integrations include Gmail, Google Workspace, Outlook, Microsoft 365, Zapier, Make, n8n, WhatsApp, Instagram and Facebook Messenger, giving it useful connections across email, collaboration and automation workflows. The main constraint is volume: the free category specification lists a 250-message limit, while the paid plans also define usage through monthly credits. Teams with high-volume messaging needs or requirements for more specialized channel controls should compare alternatives; smaller teams that value a shared inbox and mobile access are the clearest fit.
Havari pros and cons
- Where it wins
- Shared inbox spans SMS, email, WhatsApp, Instagram and Messenger
- Two-way messaging, ticket management and workflow automations
- Web, iOS, Android and REST API access with 10 integrations
- Where it doesn't
- Free access includes a limited monthly credit allowance
- Starter provides 250 credits and 250 automation tasks monthly
- Shared credits across channels may constrain higher-volume messaging
Havari fact sheet, pricing and score →
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