Guru review
A governed internal knowledge hub with cited AI answers and verification workflows.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Guru is a knowledge management platform for companies that need to capture, organize, verify, and deliver internal information. Searchable Cards and Collections give teams a structured place for company knowledge, while collaborative editing, expert review, permissions, and revision tracking support controlled publishing. Its Knowledge Agents provide cited AI answers, and browser access helps employees find context while working. Guru is best suited to internal teams that need governed knowledge rather than a public-facing documentation system.
Pricing is handled through tailored packages, with visitors directed to sales instead of published plan prices. A 30-day free trial is available, but there is no free plan. The product’s paid value centers on governed internal knowledge: content verification, scheduled review workflows, permission-aware answers, analytics dashboards, and Knowledge Agents. Teams can also use the API to export usage events and team content statistics. Organizations evaluating Guru should expect a sales-led buying process and should assess which package covers their required users, integrations, and AI capabilities.
Guru fits workplace ecosystems that already rely on Slack or Microsoft Teams, with additional integrations for Salesforce, Zendesk, Confluence, and SharePoint. Its Chrome extension supports contextual access, while analytics cover content usage, adoption, and knowledge health. The combination of permissions, review controls, revision history, and cited answers makes it a strong choice for teams where information accuracy and ownership matter. It is less suitable for organizations primarily seeking a public knowledge base, broad self-service documentation, or transparent plan pricing. Choose Guru when internal governance and AI-assisted discovery are central requirements; consider another category fit when external publishing is the priority.
Guru pros and cons
- Where it wins
- Permission-aware search with cited AI answers
- Review, approval, verification, and revision workflows
- Slack, Teams, browser, API, and business app integrations
- Where it doesn't
- Pricing requires contacting sales
- No free plan is offered
- Designed for internal knowledge rather than public documentation
Guru fact sheet, pricing and score →
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