GroomTower review
A broad salon platform for teams that need scheduling, payroll controls, and pet records.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
GroomTower is cloud-based salon management software for pet grooming businesses, combining scheduling, online booking, pet records, payments, staff controls, and reporting. It suits small salons, growing businesses, and multi-location operations that want booking and back-office workflows in one system. Clients can select services, groomers, and available times through a branded 24/7 booking portal, while teams can manage recurring appointments, grooming history, medical notes, deposits, invoices, refunds, and card-on-file payments.
Its paid plans scale mainly by operational size and control. Starter supports up to 3 staff and 1 location, with online booking, client and pet management, and appointment reminders. Professional expands to up to 10 staff and 5 users, adding gift cards, loyalty tools, SMS notifications, commissions, time tracking, and advanced reports. Enterprise supports unlimited staff, users, and locations, plus custom branding, priority support, and API access. Monthly and annual billing options are available, and trial terms differ by plan.
GroomTower’s strongest fit is a salon that needs more than a calendar: its staff schedules, permissions, time tracking, commissions, revenue reporting, retention reporting, and integrated checkout address both front-desk and management tasks. Stripe is the listed integration, so businesses seeking a wider connected-app ecosystem may prefer a product with broader integration coverage. Choose GroomTower for structured scheduling, pet history, online booking, and payroll-related controls; consider an alternative if extensive third-party connectivity or a narrower scheduling tool is the priority.
GroomTower pros and cons
- Where it wins
- Recurring bookings and multi-staff calendars support complex salon schedules.
- Pet profiles include grooming history and medical notes.
- Checkout, reminders, commissions, and reporting cover daily operations.
- Where it doesn't
- There is no free plan.
- The Starter plan is limited to 3 staff and 1 location.
- Stripe is the only listed integration.
GroomTower fact sheet, pricing and score →
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