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Go Answer review

#18 of 35 in Virtual Receptionist Services

A flexible human answering service with scheduling, transfers, qualification, and CRM integrations.

6.9/10Editor score
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Go Answer6.9 Visit Go Answer

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Go Answer provides outsourced virtual receptionist services for businesses that need calls answered beyond the capacity of an internal team. Its human receptionists handle calls 24/7, take messages, transfer callers, schedule appointments, screen and qualify leads, and follow custom greetings and scripts. English-Spanish bilingual answering, spam and robocall filtering, email or text message delivery, CRM and calendar integrations, and an AI receptionist option broaden the service beyond basic message taking. It is suited to high-volume businesses that want a staffed phone channel without managing reception coverage internally.

The published plans show month-to-month pricing based on included receptionist minutes. Virtual Receptionist 100 costs $175 per month, while Virtual Receptionist 200 costs $300, Virtual Receptionist 300 costs $345, Virtual Receptionist 500 costs $550, Virtual Receptionist 750 costs $825, Virtual Receptionist 1000 costs $1,100, Virtual Receptionist 1700 costs $1,870, and Virtual Receptionist 2500 costs $2,750. Each listed plan includes 24/7 live answering, live call transfer, unlimited message delivery, custom scripting, CRM integration, and spam and robocall filtering. A 14-day free trial is available.

Integration coverage is a notable fit for service businesses, legal teams, and sales organizations. Go Answer lists connections including Clio, GrowPath, Lead Docket, Law Ruler, Zapier, CasePeer, SmartAdvocate, Filevine, HubSpot, Google Maps, Housecall Pro, Houzz, Porch, HomeAdvisor, and ServiceTitan. That mix supports workflows such as legal intake, lead handling, home-service inquiries, and CRM updates. Choose Go Answer when human coverage, call routing, qualification, and scheduling matter more than a lightweight answering tool. Businesses with low call volume or a preference for a purely self-service phone system may find the minute-based plans less suitable.

Go Answer pros and cons

  • Where it wins
    • 24/7 human answering with live transfers and message delivery
    • Appointment scheduling, caller qualification, and custom call scripts
    • English-Spanish support plus CRM, calendar, and industry integrations
  • Where it doesn't
    • Plans begin at $175 per month for 100 included minutes
    • Pricing is based on included receptionist minutes
    • Web access is the listed platform option

Go Answer fact sheet, pricing and score →

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