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Genesys Cloud Agentic Virtual Agent pricing

#8 of 55 in AI Customer Service AgentsSupport Bots

Genesys Cloud Agentic Virtual Agent costs from $75/user/mo on its cheapest paid plan; 4 plans in all, as listed on genesys.com — prices checked 23 Sep 2026.

8.6/10Editor score
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Genesys Cloud Agentic Virtual Agent8.6 Visit Genesys

Genesys Cloud Agentic Virtual Agent pricing at a glance

Plans Paid No free plan — trial or paid only. Prices checked 23 Sep 2026.
See plans on genesys.com

Genesys Cloud Agentic Virtual Agent plans & pricing

PlanPriceKey limits
Genesys Cloud CX 1$75/user/mo billed annually
  • Voice channel
  • Virtual agents
  • Native voicebot
Genesys Cloud CX 2$115/user/mo billed annually
  • Digital and voice channels
  • Virtual agents
  • Native bots
Genesys Cloud CX 3$155/user/mo billed annually
  • Digital and voice channels
  • Virtual agents
  • Workforce management
Genesys Cloud CX 4$240/user/mo billed annually
  • 30 AI Experience tokens per named agent

Prices as published by the vendor on genesys.com, checked 23 Sep 2026; taxes and regional pricing may differ. We do not change a plan's price or its limits — this table is what the vendor's own pricing page said on that date.

What the price includes

  • Built for
    Mid-market, Enterprise
  • Free plan
    No
  • Paid from
    $75/user/mo
  • Workflow actions
    Yes

Our full Genesys Cloud Agentic Virtual Agent verdict, fact sheet and score →

Prices checked by iTechGuides Editors · Editorial team · Updated Oct 2026

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