FullSession review
A broad replay, feedback, error-context, and analytics platform for web and mobile teams.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
FullSession is a digital experience intelligence platform for product, growth, engineering, and customer experience teams. It reconstructs web, iOS, and Android user journeys through session replay, then connects those recordings with heatmaps, funnel analysis, error tracking, page-performance context, and user feedback. Teams investigating friction across acquisition, conversion, product usage, or support workflows get a wider view than replay alone.
The pricing structure starts with a Free plan at $0 per month, including 1,000 monthly sessions, 30-day data retention, session replay, unlimited heatmaps, and basic funnel analysis. Growth costs $49 per month and raises usage to 10,000 monthly sessions, adds four-month data retention, unlimited seats and domains, feedback and error reporting, custom events, and user attributes. Professional costs $349 per month and supports 100,000 monthly sessions, eight-month data retention, and Lift AI alongside feedback, error reporting, custom events, and user attributes. A 14-day free trial is also available. Enterprise supports 500,000-plus monthly sessions and adds custom retention, SSO/SAML, RBAC, audit logs, uptime SLA, security reviews, and custom volume and governance.
FullSession stands out when teams need to connect “what happened” in a replay with “why it matters.” Error-linked recordings, console and network context, performance signals, segmentation, and filtering can help narrow investigations, while widgets, forms, surveys, and CSAT prompts bring user feedback into the same workflow. Capture-time masking and blocking address sensitive-data handling, and Lift AI adds issue prioritization and impact analysis on Professional. Teams wanting a focused, lower-cost replay tool may find the broader analytics and tiered governance more than they need; teams that need replay plus feedback and engineering context should consider FullSession.
FullSession pros and cons
- Where it wins
- Replays web, iOS, and Android journeys with error and performance context
- Combines heatmaps, funnels, feedback, segmentation, and custom events
- Offers capture-time masking, blocking, SSO/SAML, RBAC, and audit logs
- Where it doesn't
- The Free plan is limited to 1,000 monthly sessions
- Lift AI is available on the Professional plan
- Advanced governance features are reserved for Enterprise
FullSession fact sheet, pricing and score →
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