Favouritetable review
Flexible booking, table management and marketing plans for UK hospitality businesses.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Favouritetable is web-based restaurant reservation and management software for restaurants, pubs, cafés, bars and multi-site operators. It combines online bookings with a reservation diary, waiting-list management, table and floor-plan controls, capacity rules, guest records, deposits, payments and automated confirmations or reminders. Restaurants can accept bookings through their website, Favouritetable’s listing, Facebook, Google and an iPhone app, while also handling phone bookings and walk-ins. Companion iOS and Android apps support basic functions when internet connectivity is unavailable.
Its pricing structure suits businesses that need a choice between low commitment and broader operational coverage. FT Free includes up to 30 online bookings per month, a web-based reservation diary, onboarding and a contract-free arrangement. FT Flex has no monthly fee and charges £2 per cover, with unlimited bookings and onboarding. FT Lite costs £69 per month and adds online booking, one user and commission-free bookings. FT Pro costs £129 per month and adds comprehensive table management, multi-site support and a waiting list. FT Ultimo costs £199 per month and adds menu pre-ordering, marketing, card payments, and CRM and EPOS integrations. Prices are shown in GBP and exclude VAT.
The platform’s broader value comes from connecting reservations with guest and revenue management. It supports deposits, credit-card details, payment requests, online payments, no-show or cancellation fees, guest preferences and marketing flags. Email, SMS and WhatsApp marketing are available, with integrations including Google, Lightspeed, Stripe, Mailchimp, Facebook and restaurant-focused services such as TISSL and Squaremeal. Favouritetable is a strong fit for UK hospitality businesses wanting flexible pricing and marketing tools alongside reservations. Smaller venues with higher booking volumes may find the free tier restrictive, while businesses needing multiple users or sites should look beyond FT Lite.
Favouritetable pros and cons
- Where it wins
- Free plan includes up to 30 online bookings monthly and onboarding
- Table management, floor plans, waitlists, deposits and payment requests
- Marketing, pre-ordering and CRM or EPOS integrations on FT Ultimo
- Where it doesn't
- FT Free is limited to 30 online bookings per month
- FT Flex charges £2 per cover instead of a monthly subscription
- FT Lite includes one user; multi-site support starts with FT Pro
Favouritetable fact sheet, pricing and score →
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