FanExam review
A focused NPS platform, not a general-purpose quiz maker.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
FanExam is a web-based Net Promoter Score platform for SaaS products, content sites, ecommerce stores, and other websites. It deploys NPS surveys, collects ratings and open feedback, generates reports, segments results by visitor traits, and supports real-time reactions. The product is designed for teams focused on customer feedback and NPS measurement rather than interactive quizzes, assessments, or scored learning experiences.
Its strongest fit is a narrow but useful feedback workflow. The published capabilities include multilingual surveys, custom survey text, follow-up questions, semantic analysis of open feedback, real-time email reactions, promoter social sharing, and data export. Complete NPS reporting and segmentation by visitor traits can help teams examine feedback across different audiences. These features make FanExam more suitable for measuring customer sentiment and responding to feedback than for creating varied quiz experiences.
The plan structure keeps the core NPS workflow consistent. Free includes complete NPS reporting, multilingual surveys, promoter sharing, real-time feedback reactions, and data export. Starter adds removal of FanExam branding from surveys. Basic adds custom NPS text, and Professional also lists custom NPS text. Google Analytics and Intercom integrations support a broader website and customer-communication setup. Choose FanExam when NPS deployment and feedback analysis are the priority; choose a dedicated quiz maker when you need verified question formats, scoring, or a broader quiz-building toolkit.
FanExam pros and cons
- Where it wins
- Complete NPS reporting with result segmentation
- Multilingual surveys with custom text and follow-up questions
- Real-time feedback reactions, exports, and promoter sharing
- Where it doesn't
- No verified quiz question formats or scoring features
- Web-only platform limits native app deployment
- Plan differences mainly add branding removal or custom NPS text
FanExam fact sheet, pricing and score →
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