Engage by CloudResearch review
A research-focused survey platform combining structured questions with AI-moderated interviews.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Engage by CloudResearch is a web-based survey platform for teams running qualitative, quantitative, or mixed-methods research. It pairs structured survey questions with AI-moderated follow-up interviews, so a study can collect responses and participant explanations together. Researchers can use CloudResearch participant panels, external suppliers, or their own audiences. This focus makes Engage a fit for research workflows, rather than a general-purpose conversational form tool.
The survey builder supports skip and display logic at question and block level, with conditional rules based on prior answers and multiple rule-matching options. Custom variables can be updated from responses and used in survey logic; quotas can be tracked by question response, block, session, or variable. Available formats include MaxDiff, matrix, ranking, and multiple choice. After collection, study results include themes, transcripts, and quantitative summaries. These features suit projects that need controlled survey paths and richer follow-up, though teams seeking simpler form creation may not need this research-specific depth.
AI-moderated interviews can use text, audio, or video, extending structured surveys with respondent explanations. Studies can be shared through Connect, Prime Panels, external suppliers, or anonymous links; Qualtrics surveys can be imported and embedded. The platform also offers managed research services alongside self-service access. According to CloudResearch's product information, prospective users are directed to contact the company about a study rather than choose from published plan prices. Engage is most appropriate for research teams already working with CloudResearch panels or needing mixed-methods collection; buyers prioritizing broad integrations or transparent self-serve pricing should consider alternatives.
Engage by CloudResearch pros and cons
- Where it wins
- Combines survey logic, quotas, and AI-moderated follow-up interviews
- Supports text, audio, and video interviews with transcripts and themes
- Distributes studies through Connect, Prime Panels, suppliers, or anonymous links
- Where it doesn't
- Research focus makes it less suited to general conversational forms
- Pricing requires contacting CloudResearch
- Integrations are limited to Connect, Prime Panels, and Qualtrics
Engage by CloudResearch fact sheet, pricing and score →
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