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DuChat review

#27 of 62 in Website Chatbot Software

A knowledge-grounded website widget with lead capture, handoff, and analytics for $29 monthly.

6.4/10Editor score
DuChat6.4 Visit DuChat

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

DuChat helps businesses answer visitor questions and capture leads through a chatbot embedded on their website. It can create a draft from a website URL, then teams can train and test the bot before publishing it on approved domains. Small and mid-market teams that want a knowledge-grounded site widget, rather than a broader messaging setup, are the clearest fit.

Its content workflow is a notable strength: DuChat can use approved website knowledge with source retrieval, and training can include documents, CSV files, images, audio, video, and manual Q&A. The Playground supports testing before publication. After launch, analytics track conversations, leads, unanswered questions, and usage; teams can review source references and unanswered questions to improve the chatbot. Lead context capture, human handoff, and follow-up requests extend the widget beyond simple question answering.

According to the published plans, the 14-day Free Trial includes full product access, website setup and training, and Playground and public widget testing. Pro costs $29 per month and includes full product access, AI chat replies and training embeddings, the widget, Playground, analytics, and integrations; extra credit packs are available. DuChat runs in the cloud, and Google Calendar is the listed integration. It is a focused choice for teams that want to publish a website widget and iterate on its knowledge. Sites seeking other listed deployment options or a wider integration set should compare alternatives.

DuChat pros and cons

  • Where it wins
    • Drafts a chatbot from a website URL and crawls working pages
    • Trains from multiple source types and retrieves approved website knowledge
    • Includes lead capture, human handoff, testing, and conversation analytics
  • Where it doesn't
    • Pro costs $29 per month; there is no free plan
    • The listed deployment option is a website widget
    • The listed integration is Google Calendar

DuChat fact sheet, pricing and score →

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