Digitail review
A broad veterinary system for clinics that want scheduling, records, billing, and AI together.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Digitail is cloud-based veterinary practice management software for animal hospitals, veterinary clinics, mobile clinics, growing practices, AI-enabled practices, and multi-location enterprise groups. Its scheduling capabilities include online appointment booking through a website and client portal, one-off and recurring appointments, appointment management through the Pet Parent App, and automated reminders by email, SMS, and push notifications. The broader system also covers SOAP medical records, telemedicine appointments, billing, payments, invoicing, inventory, reporting, and integrations.
The published plans show a progression from core practice operations to AI and enterprise controls. Mobile includes scheduling and online booking, SOAP medical records, inventory management, billing and payments, and the Pet Parent App. Growth adds AI Scribe, smart dental charts, Whiteboard, a boarding calendar, and room management. Growth AI adds Tails AI Assistant, Tails AI Intake, AI medical-record summaries, AI voice to invoice, and AI Practice Manager. Enterprise focuses on multi-location scalability, enterprise reporting, a dedicated success manager, IP whitelist login, a white-label mobile app option, and open API access. According to the vendor's pricing page, plans require a demo or sales conversation rather than showing recurring subscription amounts.
Digitail fits clinics seeking a single system that connects scheduling with clinical, financial, and operational work. Its web, iOS, Android, and API availability supports different access needs, while Google Calendar, Antech, IDEXX Web PACS, CareCredit, and Vetcove integrations extend its ecosystem fit. Clinics can also use automated communication, telemedicine, and AI documentation workflows instead of treating scheduling as an isolated function. Choose Digitail if practice management breadth and AI are priorities; a clinic wanting only straightforward appointment booking may find its wider scope unnecessary.
Digitail pros and cons
- Where it wins
- Online booking, recurring appointments, and automated reminders
- SOAP records, telemedicine, billing, inventory, and reporting in one system
- AI tools for intake, documentation, summaries, invoicing, and workflows
- Where it doesn't
- Pricing requires a demo or sales conversation
- The broad feature set may exceed a scheduling-only clinic's needs
- Some advanced capabilities are reserved for higher-tier plans
Digitail fact sheet, pricing and score →
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