ConexED Retain review
A focused retention platform for alerts, advising cases, and intervention workflows.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
ConexED Retain is a higher-education student retention module for faculty, advisors, and support teams. It brings together LMS-triggered alerts, manually submitted faculty flags, student self-referrals, configurable risk rules, case management, success scoring, and intervention tracking. Colleges, universities, and multi-campus systems can use it to coordinate support for students who may need academic or advising assistance, while keeping alert activity, case work, and outcomes in one platform.
Its strongest fit is an institution that wants to connect early signals with organized follow-through. Alerts can draw on attendance, grades, engagement, milestone, and advising data, while configurable rules can identify risk patterns and milestone slippage. Advisors can assign cases, set severity, add notes and attachments, use labels and threaded comments, and maintain an audit trail. Alert-triggered cohort assignments, drip campaigns, and milestone workflows extend the product beyond notification into coordinated intervention. The published integrations include Canvas, Blackboard, D2L Brightspace, Moodle, Ellucian Banner, Ellucian Colleague, Oracle PeopleSoft Campus Solutions, Anthology, Salesforce, Microsoft 365 / Outlook, Google Calendar, Zoom, and SAML / SSO.
ConexED Retain uses a contact-sales pricing model, so organizations should expect the buying process to begin with a discovery call. The product is a focused choice for retention teams that need alert routing, case documentation, success scoring, and intervention measurement. It is less suited to institutions seeking a broader academic planning center: its core emphasis is identifying risk and managing support actions rather than building a comprehensive degree-planning experience. Web access is the listed platform, making it appropriate for browser-based advising operations.
ConexED Retain pros and cons
- Where it wins
- LMS-triggered alerts and one-click faculty flagging
- Case management with assignments, outcomes, and audit trails
- Broad LMS, SIS, calendar, video, and SSO integrations
- Where it doesn't
- Pricing requires contact with sales
- Web access is the listed platform
- Focused on retention interventions over broader academic planning
ConexED Retain fact sheet, pricing and score →
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