CondUX review
A qualitative research workspace combining AI-moderated interviews, diaries and analysis.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
CondUX brings deep-response surveys, diary studies, and live or AI-moderated interviews into one cloud workspace. It is aimed at teams conducting qualitative consumer research, from small groups to enterprise organizations. Researchers can use branching, quotas, and photo capture in surveys; diaries accept video, audio, and image entries. The mix suits teams that want detailed participant responses across several study formats rather than a broad market-research toolkit.
A standout part of the workflow is Rylie, CondUX’s built-in AI moderator, which asks follow-up questions during interviews. CondUX also offers live interviews with a team backroom, plus transcription, speaker labeling, and key-moment detection. Across studies, the platform tracks sentiment and ranks themes; executive summaries and highlight reels link back to source transcripts. These functions give qualitative teams ways to organize and review rich responses, though the platform’s specialized focus is a less natural fit for buyers seeking wider market-research capabilities.
Participant sourcing can happen through CondUX’s research panel, in-person recruits at L&E Research facilities, or shared links for a team’s own participants or panel provider. A client portal supports sharing deliverables. CondUX directs prospective customers to book a demo rather than presenting plan prices, so teams need to discuss commercial terms with the vendor. The product is a better fit for researchers prioritizing depth across interviews, diaries, and surveys than for buyers whose main need is a broad, self-directed research suite.
CondUX pros and cons
- Where it wins
- Combines deep-response surveys, diary studies and live or AI-moderated interviews.
- Rylie asks follow-up questions and supports transcription and session tagging.
- Links executive summaries and highlight reels to source participant transcripts.
- Where it doesn't
- Focused on qualitative research rather than a broad market-research feature set.
- Prospective customers must book a demo to discuss pricing.
- Support channels include documentation.
CondUX fact sheet, pricing and score →
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