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CometChat review

Freemium#3 of 32 in Chat APIsChat Api

A complete chat platform with a free tier and broad SDK coverage.

9.1/10Editor score
CometChat9.1 Visit CometChat

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

CometChat provides communication infrastructure for developers adding real-time messaging and calling to websites, web apps, and mobile applications. Its capabilities cover one-to-one and group chat, media sharing, presence, typing indicators, threaded conversations, chat history, notifications, moderation, voice and video calling, analytics, webhooks, and administrative controls. It is suited to startups and enterprises that want embedded user communication without building the underlying infrastructure themselves.

The freemium structure gives teams a direct starting point through the Build plan, priced at $0 per month with all features, support for up to 100 users, and no credit card required. Basic adds rich in-app chat, push notifications, basic moderation, and the Global EDGE network. Advanced adds AI rule-based moderation, email and SMS notifications, multi-tenancy, AI smart replies and summaries, in-depth insights, and HIPAA / BAA. Enterprise is aimed at larger requirements with higher concurrency, zero overages, and top-tier support.

Platform coverage is a central strength. CometChat offers web, iOS, Android, and API access, alongside UI Kits, SDKs, APIs, and webhooks. Framework support includes React, React Native, Flutter, Angular, Vue, and Ionic/Capacitor, while delivery options include push, email, SMS, and custom providers. Teams needing a complete communication layer with moderation, notifications, calling, and AI should find the breadth relevant. Teams seeking only a narrowly focused text-chat component may prefer a smaller, more specialized option.

CometChat pros and cons

  • Where it wins
    • Free Build plan includes all features for up to 100 users
    • Supports chat, calling, notifications, moderation, and AI features
    • SDKs, APIs, UI Kits, webhooks, and broad framework coverage
  • Where it doesn't
    • Build is limited to up to 100 users
    • Higher concurrency is reserved for Enterprise
    • The broad feature set may exceed basic chat needs

CometChat fact sheet, pricing and score →

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