Collar review
A broad scheduling platform for multi-site pet-care businesses.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Collar is cloud software for pet grooming salons and other pet-care businesses. It combines online booking, groomer-specific schedules, staff availability, automated reminders, payments, pet records, client communication and recurring bookings. Customers can book through branded web portals, the Collar mobile app or a Google listing. It is especially suited to multi-site businesses that need shared operational visibility, while solo operators can use the Essential plan's business management tools, online booking and pet profiles.
Scheduling is Collar's standout area. AI-assisted scheduling applies service, groomer, availability and capacity rules, while groomer-specific schedules and staff availability management support more structured appointment planning. Recurring bookings and recurring session schedules are useful for repeat grooming routines. Automated reminders can be sent through in-app messaging, email and SMS. The platform also connects with Google Calendar, Reserve with Google, Google Analytics and Stripe, and is available on web, iOS and Android. Businesses should choose Collar when booking flow, staff coordination and repeat appointments are central requirements; a narrower tool may suit teams that only need a basic calendar.
The paid plans are organized around business complexity. Essential is aimed at solo operators and includes business management tools, online booking and pet profiles. Premium is for businesses with multiple pet service offerings and adds expanded team and service capacity. Business includes all features, including memberships, marketing and routing modules, plus expanded multi-site capacity. Collar also covers deposits, card payments, invoices, payment adjustments, memberships, packages, discounts, add-ons, reporting and task management. The 14-day trial does not require a payment method. Multi-site operators needing advanced scheduling and operational features should shortlist Collar; businesses seeking a free product or a smaller feature set should look elsewhere.
Collar pros and cons
- Where it wins
- AI-assisted scheduling supports service, groomer and capacity rules
- Recurring bookings, memberships, payments and pet records in one platform
- Web, iOS and Android access with multi-site management
- Where it doesn't
- No free plan is available
- Advanced memberships, marketing and routing are reserved for Business
- The breadth of features may exceed a solo operator's needs
Collar fact sheet, pricing and score →
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