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Chiasm review

#15 of 27 in Eye Tracking Software

A flexible remote webcam option, with limited visualization and analysis depth.

7.6/10Editor score
Chiasm7.6 Visit Chiasm

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Chiasm is a cloud-based webcam eye-tracking service for academic researchers, marketing teams, and product or UX professionals. Participants join browser-based studies using a standard webcam, without dedicated eye-tracking hardware or software installation. The service captures timestamped gaze coordinates and session metadata, applies screen-size and gaze calibration, and links gaze data to study events or segments. It supports remote participation on laptops and desktops using Google Chrome.

Pricing supports both occasional and recurring research. Flex costs €0.25 per minute, uses pay-per-use billing, and has no monthly minimum. Starter costs €199 per month and includes 900 participant-minutes monthly, while Pro costs €499 per month and includes 3,000 participant-minutes monthly. Custom provides volume-based pricing for enterprise teams. A seven-day free trial is available, and the published prices exclude VAT. The plan structure suits teams that need either flexible usage or a defined monthly allocation.

Chiasm fits studies built around browser-based workflows. Qualtrics and jsPsych integrations, a JavaScript snippet, custom website support, and a REST API provide several ways to connect participant studies. Study data can be downloaded from Chiasm or streamed to an own server, while real-time cloud processing handles webcam frames. It is a practical choice for teams prioritizing remote access, flexible pricing, and integration options over dedicated hardware. Teams that require verified visualizations or more detailed analysis features should consider an alternative with greater built-in analysis depth.

Chiasm pros and cons

  • Where it wins
    • Webcam studies without dedicated eye-tracking hardware
    • €0.25-per-minute Flex pricing with no monthly minimum
    • Qualtrics, jsPsych, JavaScript, and REST API integrations
  • Where it doesn't
    • Verified visualizations and detailed analysis features are limited
    • Participant studies require Google Chrome and a webcam
    • No free plan; subscription prices exclude VAT

Chiasm fact sheet, pricing and score →

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