Chatvox review
Grounded website chat with lead capture, from a free plan to paid widget deployment.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Chatvox is a team-based platform for creating customer-facing AI agents trained on website pages, URLs, sitemaps, uploaded files, raw text, and Q&A entries. It is aimed at marketing, support, sales, and SaaS operations teams that want a website chat experience to answer from supplied business content and capture visitor leads. Agents can appear as an embeddable widget or a branded public chat page, with channel-specific models, prompts, welcome messages, and branding.
The plan progression matters for deployment. The Free plan costs $0 per month and includes 50 AI responses monthly, website and file training, a public chat link, GPT-4o Mini, and conversation logs. Starter is $29 per month and adds web widget deployment, Salesforce and Slack, and GPT-4o and GPT-5 family models. Standard at $89 per month and Pro at $349 per month list all deployment channels, all integrations, and the same model families. The published plan highlights do not distinguish Standard from Pro by these features, so teams should compare their needs against the plan limits for responses, agents, members, actions, and knowledge capacity.
Grounding and follow-up workflows are central strengths: answers can cite the supplied source, forms can collect leads based on intent, and teams can review logs, visitor feedback, leads, and credit use. Slack notifications and Salesforce lead syncing support handoffs, while custom HTTPS API calls let conversations trigger actions beyond those named integrations. The verified integration set is narrow, and support is listed through tickets. Chatvox fits teams that value a branded chat surface and content-based answers with lead capture; teams needing a broader established integration ecosystem or a plan with clearly distinguished higher-tier capabilities should compare alternatives.
Chatvox pros and cons
- Where it wins
- Train agents on websites, files, raw text, and Q&A entries.
- Answers cite their source; configurable forms capture visitor leads.
- Conversation logs, Slack notifications, Salesforce sync, and custom API calls.
- Where it doesn't
- Free plan is limited to 50 AI responses per month.
- Website widget deployment starts with the $29/month Starter plan.
- Verified integrations are limited to Slack, Salesforce, and a custom API.
Chatvox fact sheet, pricing and score →
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