Chatling review
A flexible no-code chatbot builder with multichannel deployment and human handoff.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Chatling is a no-code platform for building AI agents and flow-based chatbots. It is designed for small teams that want to train agents on websites, webpages, documents, text, FAQs, and other custom data, then use them for customer support, lead capture, qualification, and structured conversations. Its visual flow builder supports defined chatbot paths, while AI agents handle more dynamic interactions through instructions, knowledge, and actions.
The pricing structure starts with a Free plan that includes one AI agent, 200 AI credits per month, 500,000 knowledge-base characters, and unlimited chats. Starter costs $25 per month and adds 1,750 AI credits, two AI agents, two seats, 10 million knowledge-base characters, and API access. Growth costs $75 per month with 6,000 AI credits, five agents, five seats, 30 million knowledge-base characters, and round-robin routing. Scale costs $295 per month and includes 35,000 AI credits, seven agents, 10 seats, 100 million knowledge-base characters, and removal of Powered by Chatling branding. The tier progression suits teams that need more agents, seats, knowledge capacity, or routing controls as their deployment expands.
Chatling’s main advantage is breadth across channels and connected tools. Agents can be deployed on websites, WhatsApp, Instagram, Telegram, and Messenger, with live chat and human handoff available when automation should give way to a person. Integrations include Zapier, Cal.com, Google Sheets, HubSpot, Zendesk, Zoho, WordPress, Bubble, PrestaShop, Shopify, and Squarespace. API access is included from Starter upward. Chatling fits teams seeking one platform for AI support, lead capture, analytics, and multichannel messaging; teams wanting only a simple website chatbot may not need its broader agent, channel, and integration setup.
Chatling pros and cons
- Where it wins
- Build AI agents and chatbot flows without code
- Deploy on websites, WhatsApp, Instagram, Telegram, and Messenger
- Combines knowledge bases, lead capture, analytics, and human handoff
- Where it doesn't
- AI usage is measured in credits across the plans
- The Free plan includes one AI agent and 200 monthly AI credits
- Removing Chatling branding requires the $295-per-month Scale plan
Chatling fact sheet, pricing and score →
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