Chatim review
Affordable website chat and bot building with useful AI, analytics, and integrations.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Chatim combines website live chat, no-code chatbot flows, AI-powered answers, contact buttons, visitor analytics, and team collaboration. It is designed for small website teams that want to answer questions, capture leads, schedule appointments, or route support conversations without building a chatbot from scratch. The visual drag-and-drop builder supports rule-based workflows, while the AI chatbot can use manually added content, website URLs, or sitemaps as knowledge sources. Human-agent handoff is available through live chat nodes.
Pricing is accessible for smaller deployments. The Free plan includes live chats, chatbot flow, and a contact button. Starter costs $9 per month and adds team access, email notifications, and custom branding. Pro costs $29 per month, while Ultimate costs $59 per month; the listed highlights for these paid tiers include the same capabilities as Starter. Paid plans include unlimited chats, but AI conversations are metered, so teams should consider AI usage alongside the fixed monthly price. A 14-day free trial is also available.
Chatim fits websites built with WordPress, Shopify, Wix, Squarespace, Webflow, or Magento, and connects with tools and channels including Slack, Pipedrive, Telegram, WhatsApp, Facebook Messenger, and Instagram. Webhooks and a JavaScript SDK provide additional implementation options, while visitor tracking and analytics support conversation review. It is a good choice for teams prioritizing affordable live chat, visual automation, and broad website compatibility. Teams needing clearly differentiated paid tiers or deeper enterprise-oriented capabilities should consider an alternative with more extensive plan separation and platform depth.
Chatim pros and cons
- Where it wins
- Free plan plus monthly paid tiers starting at $9
- Visual chatbot builder with AI knowledge imports and human handoff
- Broad web, messaging, SDK, webhook, and analytics support
- Where it doesn't
- AI conversations are metered, which can make usage costs variable
- Paid-plan highlights do not clearly distinguish Starter, Pro, and Ultimate
- Its feature set is geared more toward smaller website teams than enterprise depth
Chatim fact sheet, pricing and score →
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