Chatiant review
A no-code support chatbot with strong integrations and a defined 200-conversation scale.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Chatiant is an AI chatbot and helpdesk platform for customer-service and internal-support teams. It supports website and Google Chat deployment, with no-code setup for teams that want to train a chatbot on websites, PDFs, documents, and knowledge bases. Automatic knowledge-source syncing, custom actions, ticket creation, customer-data lookups, and human escalation extend it beyond basic question answering. Its positioning also suits product, marketing, sales, engineering, and customer-success teams that need support workflows across workplace channels.
The published monthly plans create a clear progression. Starter costs $49 per month and includes one AI chatbot in Google Chat plus a free ChatGPT integration, with no credit card required. Basic costs $79 per month and adds custom training, human handoff, branding options, and access to ChatGPT, Gemini, and Claude models. Pro costs $132 per month and adds advanced AI workflows, analytics, and multi-agent support, while retaining the listed model choices. A 14-day free trial provides an evaluation period, but there is no free plan. The listed category specification covers 200 monthly conversations, so teams should match expected volume to that documented scope.
Chatiant fits organizations already working across Google Chat, Slack, Microsoft Teams, Zoom, Webex, or WhatsApp. Its ecosystem also includes Salesforce, HubSpot, Pipedrive, Zoho CRM, Shopify, and WordPress, giving support teams several routes for routing conversations and connecting customer context. The feature set is broad for a no-code chatbot: it combines knowledge syncing, model choice, workflows, API calls, helpdesk actions, and human escalation. Choose it for a small support operation that values workplace-chat access and CRM connectivity. Teams needing a free entry tier, a different deployment focus, or capacity beyond the listed 200-conversation specification should consider alternatives.
Chatiant pros and cons
- Where it wins
- Trains on websites, PDFs, documents, and knowledge bases
- Supports custom actions, API calls, tickets, and data lookups
- Connects with workplace chat, CRM, commerce, and website tools
- Where it doesn't
- No free plan is available
- Starter deploys one chatbot in Google Chat
- The listed specification covers 200 monthly conversations
Chatiant fact sheet, pricing and score →
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