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Botly review

#215 of 257 in Chatbot Builders

An affordable WhatsApp knowledge assistant with a 100-conversation limit.

3.0/10Editor score
Botly3.0 Visit Botly

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Botly helps businesses create, test, and deploy AI assistants for WhatsApp. It crawls a website, extracts information into a structured knowledge document, and provides a WYSIWYG editor for revisions. Teams can test assistants in a browser or through a WhatsApp sandbox with QR pairing before using the WhatsApp Business API. Multiple assistants, multilingual responses, conversation analytics, notifications, and human takeover make it suitable for small businesses, growing teams, SaaS companies, and larger operations that primarily serve customers through WhatsApp.

The published monthly plans start at $9 for Starter, which includes one custom assistant, GPT-4o mini access, a basic analytics dashboard, and email support. Basic costs $24 per month and adds up to three assistants, GPT-4o standard access, advanced analytics with export, and priority email support. Pro costs $49 per month and adds unlimited assistants, multiple knowledge documents, webhook/API access, and priority chat support. Business costs $99 per month and adds unlimited assistants and documents, a dedicated account manager, custom model fine-tuning, and a 99.9% uptime SLA.

Botly fits teams that want website-based knowledge to power WhatsApp support without building a broader chatbot system. Its integrations include WhatsApp Business API, WordPress, Shopify, Wix, Slack, OpenAI, Google Cloud Translate, and Twilio, while web and API access support its cloud and browser-extension deployment options. The main constraint is scale: the category specification lists 100 monthly conversations, and the product is messaging-focused rather than a visual builder for broad channel design. Choose Botly for affordable WhatsApp deployment, knowledge editing, and human handoff; consider an alternative if you need higher conversation volumes or a visual multi-channel builder.

Botly pros and cons

  • Where it wins
    • Website crawling creates editable knowledge documents
    • WhatsApp sandbox testing supports QR pairing before deployment
    • Human takeover, multilingual responses, and analytics are included
  • Where it doesn't
    • Monthly conversations are limited to 100
    • It does not provide a visual builder
    • Deployment centers on WhatsApp messaging channels

Botly fact sheet, pricing and score →

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