BookingTimes review
A broad operations platform for massage businesses prepared to pay for deeper controls.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
BookingTimes is a web-based scheduling and business management platform for massage therapists and other service businesses. It brings online appointment scheduling together with client records, booking history, digital intake forms, automated email and SMS reminders, online credit-card payment processing, invoices, payment plans, packages, prepaid vouchers, memberships, and gift cards. Massage-focused tools include SOAP notes, client files, mobile services, and appointment reminders. The product is suited to solo operators, growing teams, and larger enterprises that want scheduling connected to broader business administration.
Pricing is organized into three paid tiers with monthly-equivalent amounts billed annually. Kick Starter costs $99 per month and includes website and branding controls. Nail & Scale costs $159 per month and is positioned for growing businesses, while Evolve costs $199 per month and adds advanced data analytics. Enterprise is presented with custom development. There is no free plan, and additional calendars are priced separately. The published structure makes BookingTimes more appropriate for businesses that need operational depth than for practices seeking only basic appointment booking.
Its feature breadth is the main differentiator: staff scheduling, payroll reports, SOAP notes, payments, forms, packages, memberships, websites, and reporting sit alongside the core calendar. BookingTimes supports web and API access, with integrations for Xero, Trainerize, PowerPro, and the BookingTimes API. That combination can fit teams managing multiple administrative workflows in one system. Businesses that want a focused scheduler with fewer management functions, or that need a free plan, should consider a narrower or lower-cost alternative instead.
BookingTimes pros and cons
- Where it wins
- Combines booking, records, reminders, payments, forms, and memberships
- Supports SOAP notes, invoices, payment plans, and payroll reports
- Includes an integrated website builder with branding controls
- Where it doesn't
- No free plan is available
- Displayed paid tiers are billed annually
- Additional calendars are priced separately
BookingTimes fact sheet, pricing and score →
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