Birdie review
A broad homecare platform with strong medication, documentation and quality tools.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Birdie is a homecare operations platform for domiciliary care agencies that need one system for care delivery and office administration. Its web-based Agency Hub supports assessments, care plans, rostering, invoicing, payroll, analytics and quality reporting. Carers use mobile apps on iOS and Android for schedules, tasks, medication instructions, check-ins, observations and concerns, with offline mode available. A read-only Family App gives relatives visibility into care updates, schedules and wellbeing information.
Medication and documentation are central strengths. Birdie includes eMAR, PRN protocols, digital body maps, care notes, observations, concern reporting, audit trails and quality tools across its plans. GPS or QR-code check-in verification supports electronic visit verification, while outcome monitoring, evidence tagging and recommended assessments add depth in higher tiers. SmartPlans extends assessment work with AI-powered drafting from recorded conversations. The pay-per-use option costs £3.50 per recording hour with three free recording hours and no minimum commitment; the subscription option costs £2.75 per recording hour, with unused hours rolling forward.
The published plans progress from Starter, with digital assessments, drag-and-drop rostering, invoicing, payroll, apps, GP Connect and eMAR, through Core, Advanced and Plus. Higher tiers add analytics, multi-payer invoicing, secure messaging, workflow automation, custom workflows and premium support. Birdie also lists integrations with CarePlanner/Nourish, Malinko, Cold Harbour, Caras, Quickplan, iCare and CareFree. It suits providers that want care, workforce, finance and family visibility in one platform. Smaller teams seeking a low-cost scheduler, or organisations that do not need medication and quality workflows, may prefer a narrower tool.
Birdie pros and cons
- Where it wins
- eMAR, PRN protocols and medication management support care teams
- Offline mobile app, EVV check-ins and family visibility cover field operations
- Analytics, auditing, billing, payroll and AI assessment drafting broaden coverage
- Where it doesn't
- Starts at £200 per month, excluding VAT
- Main plan prices are quote-based and tied to care hours
- SmartPlans costs extra by recording hour
Birdie fact sheet, pricing and score →
Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.
Last updated · How we research and update