Behaviour Smart review
A web-based system combining incident tracking, AI analysis, plans and communication tools.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Behaviour Smart is a web-based behaviour management system for UK primary and secondary schools, special schools, alternative provisions, children’s homes and care settings. It brings incident recording and reporting together with behaviour pattern dashboards, post-incident learning, pupil reflection, positive behaviour records and reward tracking. Schools can also create and update SMART behaviour support plans, draft incident communications for parents, carers and professionals, and access CPD and online learning resources.
The published offer includes Lite, Plus and Care packages. According to the vendor’s pricing model, the cost depends on the setting type, the number of children or young people supported and the selected package. That structure gives schools and care settings a route to choose a package around their context, while requiring a sales conversation before a buyer can compare the financial commitment. The product is listed as web-based, and its named integrations include Wonde for MIS integration and CPOMS for incident-related workflows.
Its standout capability is the combination of AI-powered behaviour analysis and recommendations with the operational records needed to act on them. Dashboards can help organise behaviour patterns, while support-plan tools, reflection features and parent communication drafting connect analysis with follow-up work. This makes Behaviour Smart a strong fit for settings seeking one system for recording incidents, reviewing behaviour and coordinating support. Organisations looking primarily for broader school administration, rather than behaviour management and care-related workflows, should consider a different type of platform.
Behaviour Smart pros and cons
- Where it wins
- AI analyses behaviour patterns and provides recommendations
- Combines incidents, reflections, rewards and SMART support plans
- Integrates with Wonde and CPOMS for school workflows
- Where it doesn't
- Pricing is quote-based and requires contacting sales
- The platform is listed for web access only
- Its focus is behaviour management rather than broader school administration
Behaviour Smart fact sheet, pricing and score →
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