Suggestions appear as you type. Use the up and down arrows to choose one and Enter to open it.

This page's audience our own tag's counts — open to see them
–Visits
–Page views
–Clicks to vendors
–Time on page
–Reading now
Clicks to vendors, by tool
  • –
Top countries
  • –
Devices
  • –

– · visits, page views and clicks counted by our own tag, which counts more than our checked analytics; every figure rounded down · how we count

Avaya Experience Platform pricing

#4 of 20 in Interactive Voice Response SoftwareComputer Telephony Integration SoftwareTelemarketingCustomer Service - Enterprise Software+3 more

Avaya Experience Platform costs from $48/user/mo on its cheapest paid plan; 3 plans in all, as listed on avaya.com — prices checked 23 Sep 2026.

8.7/10Editor score
Visit Avaya
Avaya Experience Platform8.7 Visit Avaya

Avaya Experience Platform pricing at a glance

Plans Paid No free plan — trial or paid only. Prices checked 23 Sep 2026.
See plans on avaya.com

Avaya Experience Platform plans & pricing

PlanPriceKey limits
Digital$48/user/mo Pricing shown in US dollars, based on 200–399 concurrent users over a three-year term; additional charges may apply base
  • Unlimited email, chat, and text messaging
  • Bring your own digital channel and chatbot
  • AI-powered self-service and intelligent routing
Voice$83/user/mo Pricing shown in US dollars, based on 200–399 concurrent users over a three-year term.
  • Inbound and outbound voice
  • AI-powered self-service and intelligent routing
  • Call and screen recording and quality management
All Media$125/user/mo Pricing shown in US dollars, based on 200–399 concurrent users over a three-year term.
  • Includes Digital and Voice capabilities
  • Blended media to serve inquiries simultaneously
  • Workforce engagement for performance and compliance

Prices as published by the vendor on ccaas.avaya.com, checked 23 Sep 2026; taxes and regional pricing may differ. We do not change a plan's price or its limits — this table is what the vendor's own pricing page said on that date.

What the price includes

  • Built for
    Mid-market, Enterprise
  • Integrations
    6 integrations: Salesforce, Microsoft Dynamics 365, ServiceNow, Avaya Cloud Office, Avaya Aura, Microsoft Teams
  • Free plan
    No
  • Paid from
    $48/user/mo

Our full Avaya Experience Platform verdict, fact sheet and score →

Prices checked by iTechGuides Editors · Editorial team · Updated Oct 2026

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Last updated · How we research and update