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To connect a Bluetooth Plantronics headset to a MacBook Pro, put the headset in pairing mode, connect it under Apple menu > System Settings > Bluetooth, then select it separately for sound output and microphone input under System Settings > Sound. The exact pairing control and whether you need a USB adapter depend on the headset model.
Connect a Bluetooth Plantronics headset to your MacBook Pro
- Put the headset in pairing mode. Use the pairing instructions for your exact headset model; controls differ among over-ear, on-ear and earbud models. Make sure it is powered on and discoverable.
- Open Bluetooth settings on the Mac. Choose Apple menu > System Settings > Bluetooth. When the headset appears in the device list, select it and follow any on-screen prompt to connect. Apple’s Mac Bluetooth connection guide also notes that the accessory needs to be on and discoverable.
- Choose the headset for listening. Go to Apple menu > System Settings > Sound > Output and select the headset.
- Choose it for the microphone. In System Settings > Sound > Input, select the headset. In a calling app, check its audio settings too; the app may have its own microphone selection.
Pairing establishes the connection, but it does not guarantee that macOS or a calling app will use the headset for both audio roles. Apple’s sound settings guide explains how to choose sound devices on a Mac.
Do you need a BT600 or BT700 USB adapter?
Not necessarily. If your headset supports Bluetooth, you can generally connect it directly using the steps above. Some Plantronics/Poly headsets are supplied with a USB Bluetooth adapter, and some model instructions specify using one. A BT600 or BT700 is not a universal requirement or a guaranteed match for every headset.
If you are using an included adapter, connect it to the Mac and check System Settings > Sound. Select the adapter under both Output and Input if you want it to handle listening and microphone audio. Poly’s BT700 quick-start guide describes selecting Poly BT700 for Mac sound input and output; its 2021 instructions use the older “System Preferences” label, while current macOS uses “System Settings.”
#1 Best Overall
- Connects To: For someone that needs to take and receive calls on a mobile phone.
- Ideal For: Mobile professional who relies on mobile phone for on-the-go communication.
- Audio Performance: Crystal clear Bluetooth audio quality with triple-mic active Digital Signal Processing (DSP), & wind canceling.
- Talk Time & Roaming Range: Up to 7 hours of talk time and you can roam up to 98 feet (30 meters).
- Global Warranty & Wearing Style: 1 year warranty U.S. For global warranty visit Poly.com; light weight over the ear headset.
Before relying on or buying an adapter, verify the exact headset compatibility and whether the adapter uses USB-A or USB-C. The headset model and MacBook Pro year are not specified here, so no particular adapter, cable or wired connection can be assumed to fit. A wired USB or audio connection is an option only if the specific headset supports that mode and the cable matches the Mac’s ports.
Fix common connection and audio problems
The headset does not appear in Bluetooth
- Confirm that it is powered on and in its model-specific pairing mode, not merely turned on.
- Follow the headset’s own pairing instructions; the control varies by model.
- If you are connecting through a USB adapter, confirm that the adapter and headset are designed to work together.
The Mac says it is connected, but sound comes from the MacBook
Open System Settings > Sound > Output and select the headset or the connected USB adapter. Bluetooth connection status alone does not select the output device.
Rank #2
- Connects To: Desk phones via included cable.
- Ideal For: Office and desk-centric workers using desk phones
- Audio Performance: Keep background noise out of your call with a noise-canceling microphone.
- Talk Time & Roaming Range: Work Better, Hands Free, with a roaming range of up to 120 m/400 ft. Talk all day with up to 7 hours of talk time per charge.
- Global Warranty & Wearing Style: 2 years; monoaural light weight convertible (which can be worn either over-the-ear, over-the-head or behind-the-head).
The microphone is not working
In System Settings > Sound > Input, choose the headset or adapter. Then open the calling app’s audio settings and confirm that it is using the same microphone.
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When an app uses a Bluetooth headset microphone, macOS switches Bluetooth into a mode that supports speaking and listening at the same time. That can reduce audio quality and volume. Apple documents this behavior in its Bluetooth headphone audio-quality support article, published April 23, 2025.
Rank #3
- Product_Type - Headsets-Binaural
- Headset_Type - Binaural
- Headset_Style - Over The Head
- Earpiece_Type - Ear Cushion
- Earpiece_Material - Leatherette
To return to listening-focused audio, quit apps that are using the headset microphone or choose the headphones again in Control Center > Sound. Apple also recommends checking that System Settings is not left open displaying the Sound settings.
A USB adapter no longer connects to the headset
Adapter re-pairing is model-dependent. HP/Poly support provides separate procedures: BT700 re-pairing uses the Poly Lens Desktop App, while BT600 has its own pairing-control procedure. Use the support guide for the exact adapter and headset rather than assuming the two adapters pair the same way.
Quick Recap
Best Value
- Connects To: For a professional needing to connect to a PC/Mac uses USB-A and/or mobile phone. Compatible with Microsoft Teams and other leading collaboration and voice platforms.
- Ideal For: mobile and office professional who relies on their PC/Mac and/or mobile phone for on-the-go communication.
- Audio Performance: Crystal clear Bluetooth audio quality with triple-mic active Digital Signal Processing (DSP), & wind canceling.
- Talk Time & Roaming Range: Up to 7 hours of talk time and you can roam up to 98 feet (30 meters).
- Global Warranty & Wearing Style: 2 years global warranty; light weight over the ear headset.
Rank #4
- Audio Quality: Callers hear you — not your surroundings, with a noise-canceling dual mic with Acoustic Fence technology to block out background noise in a flexible microphone boom.Connector Type:USB Type A
- Connectivity and Mobility: Connect to a computer via BT700 Bluetooth adapter, Intel Evo compliant accessory for native Bluetooth connection on supported laptops*, or mobile via Bluetooth 5.2. Move around freely with up to 50 m/164 ft of Bluetooth wireless range (with included BT700 USB Adapter). * Intel, the Intel logo, and Intel Evo are trademarks of Intel Corporation or its subsidiaries. Intel technologies may require enabled hardware, software or operating system support
- Versatility: Use wireless (up to 24 hours of wireless talk time) with the included Bluetooth adapter or as a wired headset with audio over USB cable mode. Works with Teams, Zoom, and more
- Wearing Style: Lightweight stereo headset with passive noise isolation designed to keep you in the zone. Enjoy all day wearing thanks to a comfortable and adjustable padded headband
- Ideal for: The hybrid worker needing an affordable solution to connect at home and in the office
Product prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on Amazon at the time of purchase will apply.
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