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To move contacts between Samsung Galaxy phones, use Smart Switch: set the new phone to receive, the old phone to send, choose a wireless or wired connection, select Contacts, and start the transfer. Contacts synced through Google or another external account may need to be synced separately by adding that same account to the new phone.

First, check where your contacts are stored

Contacts can be saved on the old phone, in a Samsung account, or synced through Google or another service. Smart Switch can transfer contacts, but Samsung notes that content synced with an external service may not be included in the transfer. Add the relevant account to the new phone to sync those contacts: Samsung’s Smart Switch guidance.

Choose a transfer method

Method How it works What to check
Wireless Smart Switch Open Smart Switch on both phones, pair them, select Contacts, and transfer. Keep the phones close and meet Samsung’s connection requirements. Samsung describes wireless transfer as its preferred method in its Android switch guide.
Wired Smart Switch Connect the phones with a compatible cable, follow the send-and-receive prompts, and select Contacts. Connector and OTG adapter needs depend on the phone models. Check compatibility before connecting or buying an adapter.
Account sync Add the same Google or other contact account to the new phone and allow it to sync. Works for contacts stored and synced by that account; it is not a copy of contacts stored only on the old phone.

Transfer contacts with Smart Switch

  1. Prepare both phones. Make sure Smart Switch is available on both devices and charge them. For a wireless transfer, place the phones close together. For a wired transfer, use a cable compatible with both phones; some combinations may require an OTG adapter.
  2. Set up the new phone to receive. Open Smart Switch on the new Galaxy and choose Receive data, then Galaxy/Android.
  3. Set up the old phone to send. Open Smart Switch on the old Galaxy and choose Send data.
  4. Connect the phones. Choose wireless or wired transfer and approve the connection prompts on both devices.
  5. Select and transfer contacts. Choose Contacts in the content list, then tap Transfer. Menu wording can vary by model and software version.

Samsung’s instructions cover transfer methods and supported content, but do not state a fixed transfer time. The exact connector and menu labels also depend on the phones: Smart Switch transfer instructions.

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Sync Google or other account contacts on the new phone

If contacts are missing because they were synced through an external account, add that same account to the new phone and let synchronization complete. Smart Switch may not transfer externally synced content, so signing in to the account that holds those contacts is the relevant step. Samsung describes this distinction in its Smart Switch support guidance.

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Confirm the contacts arrived

Open the Contacts app on the new phone and look for expected names. If some are absent, check whether the old phone stored them locally or whether they belong to a Google, Samsung, or other account. For account contacts, add the account to the new phone and allow it to sync before trying the transfer again.

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If the phones will not connect

Samsung’s troubleshooting sequence for a new phone that cannot connect to a previous Samsung phone recommends checking the connection requirements, opening Smart Switch on both devices, allowing the connection, and trying a restart. If wireless pairing still fails, switch to a compatible USB cable. See Samsung’s connection troubleshooting steps.

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If the old phone’s screen is broken or unresponsive, the ordinary send-and-receive workflow may not be possible; Samsung directs users to separate recovery and transfer guidance for that situation.

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