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Open the Phone app and tap Recents to see your recent incoming, outgoing, and missed calls. Tap a call to view its details, which may include the time, call type, and duration.
Find recent calls on your Samsung Galaxy
- Open the Phone app.
- Tap Recents to display the call log.
Samsung describes the log as a record of incoming, outgoing, and missed calls. The exact layout and available details can vary by model and software version. Samsung’s Hong Kong call-duration guide notes that steps and settings may differ by device and region; its instructions are specifically for Hong Kong products.
Filter the call log or check a call’s details
Show a particular type of call
In Recents, tap the three-dot More options menu, choose Calls to show, and select an available category. This path is documented in Samsung’s Hong Kong support instructions. If you do not see that option, the controls on your Phone app or software version may differ.
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See duration, type, and time
Tap a call entry to open its information. Samsung’s call-duration guide says the details can include the call’s duration, type, and timestamp. The guide does not establish that every Galaxy model displays all of these fields in the same way.
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Delete call-history entries
To remove a record, touch and hold its entry in Recents, tap Delete, and confirm. Samsung also documents selecting multiple call records for deletion. Samsung’s US call-log instructions describe these controls.
Troubleshoot a missing call log
If calls are absent, first check whether a filter is hiding them. Then try Samsung’s suggested troubleshooting steps:
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- Restart the phone.
- Check Phone permissions at Settings > Apps > Phone > Permissions, including call-log access if it is listed.
- Clear the Phone app cache at Settings > Apps > Phone > Storage.
- Install available phone software and Phone app updates.
- If the problem continues, consider whether a third-party app, low storage, a system or app crash, or a network or SIM issue is involved.
These are troubleshooting suggestions, not a promise that deleted or corrupted records can be recovered. Samsung’s exact menus may vary by model and software version. See Samsung’s troubleshooting guidance for call-log issues.
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If a suitable Samsung Account backup exists, Samsung UK describes restoring backed-up data through Settings > Accounts and backup > Restore data. Sign in to the account, select the backup and data to restore, and follow the prompts. Menu names and backup availability can vary. The cited guidance requires a prior backup and does not establish a recovery route for call history that was deleted without one. Samsung’s UK backup and restore guide has the steps.
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Call history is not the same as a call recording
A call-history entry records information about a call; it does not contain its audio. On supported devices and software, a microphone icon in Recents may indicate a recorded call. Samsung documents accessing recordings through Phone > More options > Settings > Record calls. Recording availability, transcripts, and summaries depend on the device and software. Samsung’s call-recording instructions explain the separate feature.
Independent reader supportYour contribution helps us test, update, and keep practical guides available for everyone.When the labels or app are different
Samsung’s support pages warn that menus and steps can vary with model, software, carrier, and region. Use the labels shown on your phone rather than assuming every Galaxy has the same layout. Samsung also notes that the Phone app may be available on a Galaxy tablet only if supplied by the carrier or compatible with Call and text on other devices; availability and appearance can vary by carrier. Samsung’s US Phone app guidance covers this distinction.
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- Compatibility with certain third-party devices and accessibility accessories, including some hearing aids, may vary depending on manufacturer support, Bluetooth protocols, software compatibility, and regional firmware limitations. For additional hearing aid compatibility information, please refer to Samsung’s official support documentation.
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- LIVE FAST. CHARGE FASTER: Focus more on the moment and less on your battery percentage with Galaxy A17 5G. Super Fast Charging powers up your battery so you can get back to life sooner.²
- MEMORIES MADE PICTURE PERFECT: Capture every angle in stunning clarity, from wide family photos to close-ups of friends, with the triple-lens camera on Galaxy A17 5G.
- NEED MORE STORAGE? WE HAVE YOU COVERED: With an improved 2TB of expandable storage, Galaxy A17 5G makes it easy to keep cherished photos, videos and important files readily accessible whenever you need them.³
- BUILT TO LAST: With an improved IP54 rating, Galaxy A17 5G is even more durable than before.⁴ It’s built to resist splashes and dust and comes with a stronger yet slimmer Gorilla Glass Victus front and Glass Fiber Reinforced Polymer back.
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