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Stop engaging, preserve the evidence, and report through the chatbot provider’s safety channel. If the material involves suspected child sexual exploitation, report it immediately to law enforcement and the National Center for Missing & Exploited Children (NCMEC) CyberTipline; do not download, copy, or forward it. If someone is in immediate danger, call local emergency services before using an online form.
Choose the right reporting route first
The correct destination depends on the harm, the service involved, and how urgent the risk is. Use the fastest route that matches the situation rather than waiting for a provider’s moderation queue when a person may be in danger.
| Situation | First action | Additional action | What to preserve |
|---|---|---|---|
| Immediate threat to life or physical safety | Contact local emergency services or police | Report the chatbot output to its provider when safe | Conversation URL, screenshots, time, account or GPT identifier |
| Suspected child sexual exploitation, grooming, or online enticement | Submit a CyberTipline report and contact law enforcement as appropriate | Use the provider’s safety channel without redistributing the material | Original URL, account details, screenshots that do not require downloading illegal files, and a factual description |
| Violence, self-harm instructions, criminal instructions, harassment, fraud, privacy abuse, or dangerous misinformation | Use the provider’s in-product report control or web form | Contact police or another specialist authority if a specific person faces a credible threat | Full exchange, prompt and answer, date/time, model and platform |
| Microsoft AI service suspected of abusive or illegal use | Use the Microsoft AI Services Reporting Portal | Contact emergency services or law enforcement for immediate danger | Service name, verification details, URLs, screenshots, and explanation of the suspected abuse |
| Google product with harmful or child-safety content | Use Google’s product-specific harmful-content or child-safety reporting tool | Escalate to law enforcement or the relevant national child-protection authority when required | Product, account or content URL, screenshots, and a neutral description |
Provider moderation and law-enforcement reporting serve different purposes. A provider can disable an account, remove a shared conversation, preserve internal records, or improve a safety filter. Police and child-protection authorities can investigate crimes and protect people. One route does not replace the other.
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Do not continue prompting the system to test how far it will go. Further interaction can create more harmful material, alter the original exchange, or expose you to content you should not possess. Do not repost the output, send it to friends, upload it to social media, or place it in a public “proof” thread.
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Capture the minimum useful record
- Copy the exact conversation, message, or shared-link URL. If the service has a separate message link, record that as well.
- Note the date and time, including the time zone if you know it.
- Record the provider, product, model or version shown in the interface, and whether you used the web site, iOS app, Android app, API, or a third-party wrapper.
- Take screenshots showing the prompt, the complete answer, surrounding context, and any visible date, account, conversation, or sharing controls.
- Write a short factual description of what happened, who may be at risk, and whether the behavior appears to be continuing.
Keep original files unchanged when possible. Store them in a private, access-controlled location and share them only through the official reporting process. If a screenshot would require downloading or duplicating suspected child sexual abuse material, do not create it; provide the URL, identifiers, and a description through the designated authority’s secure channel.
Report content inside ChatGPT
OpenAI provides an in-product route and a web Report Content form. The in-product option is usually quickest when the conversation is still open.
Use the thumbs-down control
- Open the conversation containing the unsafe answer.
- Find the thumbs-down control attached to the relevant response.
- Select “Safety or Legal concern” when the reason menu appears.
- Submit the report with a concise description of the harm. Include the message link or conversation URL if the interface offers that field.
Describe the output rather than trying to reproduce it. For example, state that the answer gave actionable instructions for self-harm, solicited sexual material from a minor, exposed private personal information, or encouraged a specific violent act. Do not paste graphic or illegal material into a free-text box unless the form explicitly requires information that cannot be conveyed another way.
Use the OpenAI Report Content form
Use the web form when the thumbs-down control is unavailable, the content is in a shared link or custom GPT, or you need to report a broader platform issue. The form asks for the product, the reason for reporting, a description, direct URLs, optional screenshots, and an explanation if you believe a law was violated.
Identify the suspected conduct and the relevant jurisdiction if known. “This is illegal” is less useful than “The response appears to facilitate the purchase of a controlled substance in [country]” or “The account appears to be grooming a minor through repeated sexual requests.” Use neutral language and distinguish what you saw from what you infer.
OpenAI states: “Reports received through this form are confidential to the reporter and OpenAI.”
Confidential does not mean anonymous in every circumstance. Read the form’s current privacy notice, avoid including unrelated personal information, and assume that authorities may receive information when disclosure is legally required.
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Report suspected child exploitation immediately
Child sexual abuse material (CSAM), AI-generated sexual imagery of children, grooming, and online enticement require a separate escalation path. NCMEC’s CyberTipline accepts public reports of suspected child sexual exploitation, including online enticement. NCMEC says its reports are made available to the appropriate law-enforcement agency.
NetSmartz advises reporting AI-generated exploitative content to law enforcement and the CyberTipline. A provider’s abuse form can be submitted as an additional notice, but it is not a substitute for the CyberTipline or police response.
What to do
- Stop viewing and interacting with the material.
- Do not download, save, print, crop, enhance, forward, or upload suspected CSAM. Do not ask the chatbot to generate more examples.
- Record the page or message URL, account or channel identifier, provider, date and time, and a non-graphic description of what you observed.
- Submit the information through the NCMEC CyberTipline and contact local law enforcement when appropriate.
- Use the chatbot provider’s safety channel to report the account or conversation, giving the CyberTipline or police report reference if one is provided.
If a child may be in immediate danger, call emergency services first. For readers outside the United States, use the national hotline or police service identified by the relevant child-protection authority. The CyberTipline is a U.S.-based route; local authorities can direct international referrals.
Why the escalation is urgent
AI-generated imagery can still represent the sexual exploitation of children, and a chatbot conversation may reveal a real-world victim, an active grooming attempt, or a person seeking to create or distribute abuse material. Do not wait for a platform’s review before contacting the authorities responsible for immediate protection.
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Report threats, self-harm encouragement, and criminal instructions
Violence or a credible threat
If the output names a target, location, time, weapon, or planned act, treat it as a potential threat rather than merely offensive text. Contact emergency services or police when the danger is imminent or specific. Preserve the exact exchange and tell investigators whether the account, person, or conversation remains active.
Self-harm or suicide content
If someone may act soon, contact emergency services or a local crisis service and, where possible, stay with the person or involve a trusted adult. Then report the chatbot response to the provider. In the provider report, explain whether the answer supplied instructions, encouraged the act, dismissed warning signs, or failed to respond to a direct request for help.
Instructions that facilitate crime
Report content that gives operational help for violence, weapons, fraud, hacking, drug production, evasion of law enforcement, or other serious crimes. Preserve the prompt and answer, but do not test the instructions, purchase materials, or share them to demonstrate that they work.
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Use Microsoft and Google reporting channels
Microsoft AI services
Microsoft directs customers who suspect an AI service is being used abusively or illegally to its AI Services Reporting Portal. The portal requests service information, verification details, and evidence. Include the exact service or feature, tenant or account information when relevant, the content URL, screenshots, and a clear explanation of the suspected abuse.
Microsoft’s AI Code of Conduct says: “If customers suspect that a Microsoft AI Service is being used in a manner that is abusive or illegal, … please report it through the Reporting Portal immediately.”
Do not assume that a report about an application built on a Microsoft model belongs only with the application developer. Notify both the developer and Microsoft when the model service itself appears to be involved, and use police or emergency channels for immediate danger.
Google products
Google maintains product-specific harmful-content and child-safety reporting tools. Select the product hosting the material, such as a chatbot, account, video, cloud file, or shared page, because each workflow may request different identifiers. Include the direct content URL and explain the safety or legal concern without reproducing graphic material.
If the content is hosted by a third-party application that uses a Google model, report it to the application operator and use Google’s relevant abuse route when the model service or Google-hosted account is implicated. Keep separate case numbers and note which organization received each report.
Build a report that reviewers can act on
A reviewer needs to identify the content, understand the risk, and locate the account or asset. A short, structured report is more useful than an angry narrative or a large unorganized file dump.
Include these fields
- Where: provider, product, platform, conversation or message URL, shared-link URL, account name, GPT identifier, channel, or application.
- When: date, time, and time zone; note whether the content is still visible.
- What: a precise description of the output and the prompt immediately preceding it.
- Why it is harmful: select the closest category—violence or self-harm, sexual exploitation, child exploitation, bullying or harassment, spam/fraud/deception, privacy violation, or another safety concern.
- Who may be at risk: identify a named or identifiable target, a minor, a group, or the public, without publishing unnecessary personal data.
- Evidence: screenshots, URLs, account identifiers, and relevant files that the form explicitly accepts.
- Legal context: if you believe a law was violated, name the suspected conduct and jurisdiction when known. OpenAI’s form specifically asks reporters to explain the law they believe was violated.
Use a neutral description template
You can adapt this wording inside a reporting form:
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Service and platform: [provider, product, web or app]
Date/time and time zone: [date and time]
Location: [conversation, message, shared link, account or GPT URL]
Category: [safety or legal category]
Observed behavior: [what the output said or did, in factual terms]
Risk: [who may be harmed and whether the risk appears ongoing]
Evidence attached: [screenshots, URLs, identifiers]
Law-enforcement report: [yes/no; agency or reference if available]Keep the description factual. Avoid diagnosing the user, claiming certainty about intent, or stating that a platform “allowed” something when you only know that one response appeared. If you are unsure whether content is illegal, report the observable conduct and say that you are seeking review.
Protect privacy while reporting
Reports can contain sensitive conversations, names, addresses, health information, or information about children. Submit only what is necessary to identify and assess the incident. Redact unrelated bystanders’ details when doing so will not remove evidence, but do not alter the original copy you retain privately.
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- Check who can access a shared drive, screenshot album, or document before attaching it.
- Do not include passwords, authentication codes, payment-card details, or private medical records unless the authority specifically requests them.
- Record the case number, submission date, and destination for your own follow-up.
- Read the service’s current privacy and confidentiality terms. A confidential report may still be disclosed when required by law or to protect someone from imminent harm.
What happens after submission
Provider teams may remove a shared link, restrict an account, preserve logs, apply an age or safety control, or refer the matter to authorities. They may not disclose the outcome because of privacy, security, or an ongoing investigation. Do not interpret a lack of reply as proof that no action was taken.
If the content remains available, submit the active URL through the provider’s current channel and explain that the earlier report did not resolve the exposure. Do not create duplicate public posts to attract attention. For an immediate threat, contact emergency services again and provide the original case number and any new evidence.
Keep a timeline of submissions, responses, changed URLs, and continuing contact from the suspected account. Preserve new evidence without engaging the account or encouraging further harmful output.
Independent reader supportYour contribution helps us test, update, and keep practical guides available for everyone.How reporting routes differ
| Route | In-product or web | Evidence accepted | Primary function | Urgency and reach | Privacy note |
|---|---|---|---|---|---|
| ChatGPT thumbs-down | In-product | Conversation context; fields vary by interface | OpenAI safety and moderation review | Fast when the conversation is open; available to users of the product | Use the product’s current privacy notice |
| OpenAI Report Content form | Web form | Product, reason, description, direct URLs, optional screenshots, and suspected-law explanation | Review of conversations, shared links, GPTs, and other platform content | Useful when in-product reporting is unavailable or content is shared publicly | OpenAI says reports are confidential to the reporter and OpenAI |
| NCMEC CyberTipline | Web reporting route | URLs, identifiers, dates, and a factual description; avoid duplicating illegal files | Referral of suspected child exploitation to the appropriate law-enforcement agency | U.S. child-safety escalation; use police or emergency services for immediate danger | Follow the CyberTipline’s instructions for sensitive evidence |
| Microsoft AI Services Reporting Portal | Web portal | Service information, verification details, URLs, screenshots, and abuse explanation | Microsoft AI-service abuse and illegal-use review | For suspected abusive or illegal use; emergency risks still require authorities | Provide only necessary account and personal data |
| Google harmful-content or child-safety tools | Product-specific web forms | Product, account or content URL, screenshots, and description | Google product enforcement and child-safety review | Varies by product and country; law enforcement remains separate | Check the selected product’s notice before submitting |
Common mistakes and how to avoid them
Reposting the material as proof
Public redistribution can harm victims, violate the law, and make it harder for investigators to distinguish the original source. Send the smallest necessary record through the official channel instead.
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A screenshot without a URL, time, provider, or account identifier may be impossible to locate. Add the direct link and context whenever available.
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Using the wrong category
Select the category that describes the primary harm. If several apply, identify the most serious one first and list the others in the description. Child exploitation should be escalated through the CyberTipline and law enforcement even when the provider also has a general abuse form.
Continuing to probe the chatbot
Repeated prompts can create additional illegal or dangerous content and may overwrite useful context. Preserve what already exists and stop.
Assuming a provider report handles an emergency
Moderation queues are not emergency dispatch. Call local emergency services when a person faces imminent danger, and contact police or child-protection authorities for suspected exploitation.
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Including speculation as fact
Report what you observed, what you can document, and what risk you reasonably infer. Mark uncertain details as uncertain; this helps reviewers separate evidence from interpretation.
How widespread reporting demand is documented
OpenAI’s transparency page lists 126,597 CyberTipline reports to NCMEC from January through June 2026 and 126,226 total pieces of content reported to NCMEC during the same period. These are OpenAI’s reported figures for that six-month period, not a count of all AI-chatbot incidents or a measure of how many reports were substantiated. The difference between reports and content pieces indicates that the two figures count different units.
Special cases: wrappers, APIs, and shared links
Third-party chatbot applications
Report the content to the application operator first, because it controls the account, conversation record, and user interface. If the application identifies an underlying model provider and the behavior implicates that service, submit a second report to the model provider. Include both URLs and explain which organization controls each part.
API-generated content
Record the application name, API or model version shown in logs, request and response timestamps, account or project identifier, and the relevant request ID if available. Do not publish API keys or logs containing unrelated users’ personal data. Contact the application’s abuse or security team and the model provider’s reporting channel.
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Use the shared-link URL rather than copying the entire conversation into a public post. If the link exposes personal information, tell the provider that the content is publicly accessible and request urgent review of the link and the account that created it.
When to seek help for yourself
Encountering graphic exploitation, threats, or suicide content can be distressing. Stop viewing it, tell a trusted person, and contact a qualified mental-health or crisis service if the material is affecting your safety. Do not investigate suspected offenders alone or contact them to demand an explanation. Authorities and platform safety teams are better positioned to preserve evidence and manage risk.
Bottom line
Preserve the URL, context, time, provider, and a neutral description; report through the chatbot’s safety control or official web form; and escalate immediately to emergency services, police, and the NCMEC CyberTipline when someone may be in danger or a child may be exploited. Never download or redistribute suspected CSAM, and never rely on a platform report as a replacement for emergency or law-enforcement action.
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