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Report a malicious pages.dev site through Cloudflare’s public abuse form at https://abuse.cloudflare.com/. Select Phishing & Malware for credential theft, impersonation, malicious downloads, or malware; provide both the domain and the exact harmful URL, preserve evidence without entering personal information, and keep the report ID for follow-up.
Cloudflare may place a warning or block a URL, notify the customer who controls the site, or take registrar action when its registrar service is involved. Those measures can stop access without permanently deleting the domain, so report the same evidence to any separate registrar, origin host, browser safety program, and impersonated organization.
Start with Cloudflare’s public abuse form
The public abuse form is Cloudflare’s primary reporting route and is available to anyone on the internet. Use it even if you do not have a Cloudflare account. Cloudflare generally does not process ordinary email complaints as a substitute for the form, so sending a message to a general support address can delay the case.
Open https://abuse.cloudflare.com/ and choose the category that matches the conduct. A phishing report must identify two things: the domain and the specific link where the phishing behavior occurs. For a Pages deployment, that usually means the full pages.dev hostname plus the path, query string, or file name that displays the fraudulent content.
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Protect yourself and preserve useful evidence
Do not test a suspicious page by signing in, entering a payment-card number, uploading an identity document, or downloading an unknown file. If you already opened it, close the tab, disconnect a potentially infected device from sensitive accounts, and run your organization’s normal security checks. Evidence is most useful when it can be reviewed without exposing anyone else’s credentials or personal data.
Record the complete address
- Copy the full URL, including
https://, subdomain, path, query parameters, and fragment when present. - Record the root domain and every redirect destination you observed. A short link or landing page may send visitors to a different host where the actual credential form or download appears.
- Note the date and exact time in UTC. Include your time zone only as an additional reference.
Capture what a visitor sees
- Take screenshots showing the address bar, page content, impersonated logo or service, and any warning or download prompt.
- Write a short description of the behavior: for example, a page copies a bank login screen, requests an email password, asks for a card number, or starts a file download.
- Preserve non-sensitive technical details such as HTTP status, visible error messages, file names, and redirect sequence. Do not include passwords, session cookies, access tokens, or full payment details in an attachment.
Keep the original context
Save the message, advertisement, social post, or search result that led to the page if it is safe to do so. Record the impersonated brand or service and explain why a normal visitor could mistake the page for the legitimate organization. This context helps Cloudflare distinguish a compromised site from a deliberate imitation.
Choose the right complaint category
The category controls which Cloudflare team receives the report. Pick the narrowest accurate option rather than submitting several overlapping complaints.
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|---|---|---|---|
| Credential theft, impersonation, malicious download, or malware | Phishing & Malware | Domain, exact harmful URL, redirects, screenshots, requested information, and behavior | Warning page, blocking, customer notification, or another mitigation |
| Abuse involving a domain registered through Cloudflare | Registrar | WHOIS evidence showing Cloudflare as registrar, domain, conduct, and supporting evidence | Registrar-level action under applicable policy |
| Harm that does not fit another listed category | General | Specific description, affected URLs, responsible service, and evidence | Review and a service-appropriate response |
| Copyrighted work definitively stored on Cloudflare Pages | Cloudflare’s hosted-content DMCA process | A complete DMCA notice with the elements listed below | Removal or disabling of access after a complete notice is received |
Do not use the Registrar category merely because a URL ends in pages.dev. That suffix identifies a Pages deployment; it does not by itself prove that Cloudflare is the domain registrar. Check the domain’s WHOIS record when registrar responsibility is relevant.
Submit a reproducible phishing or malware report
- Open the form. Go to https://abuse.cloudflare.com/ and select Phishing & Malware for technical abuse.
- Identify the domain. Enter the complete hostname, such as the relevant
pages.devsubdomain, and include the registered domain when the form requests it. - Enter the exact harmful link. Paste the full path where the phishing form, malicious script, exploit, or download appears. If the first address redirects, list the original URL and each material destination.
- Describe the behavior in plain language. State what appears on the page, which legitimate organization is impersonated, what information is requested, and whether a file is downloaded or another site opens. Explain the user harm rather than relying on labels such as “bad site.”
- Attach safe evidence. Add screenshots and other permitted files with sensitive values redacted. Include the UTC observation time and explain how the evidence corresponds to the supplied URL.
- Identify urgency and scope. Say whether the page is actively collecting credentials, distributing malware, targeting employees or customers, or changing behavior between visits. If multiple paths are harmful, list each one instead of assuming Cloudflare will infer them.
- Submit once with complete details. Duplicate submissions that contain less information can make review harder. Use the original case channel if Cloudflare asks for clarification.
- Save the report identification number. Keep a copy of the submitted text, attachments, and any follow-up request. Quote the report ID in every reply so the new information stays attached to the same case.
Use a clear report description
A concise, reproducible description lets an analyst verify the complaint without guessing. Adapt this structure to the facts you observed:
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Domain: [full hostname and registered domain]
Exact phishing or malware URL: [complete URL]
Observed (UTC): [date and time]
Impersonated organization: [name]
Visitor behavior: [what loads, redirects, downloads, or requests]
Requested data: [credentials, payment data, personal details, or none]
Evidence: [screenshots and filenames, with sensitive data redacted]
Redirects or related URLs: [each relevant destination]Replace every bracketed item with factual information before submitting. Do not include a victim’s password or a live authentication token merely to demonstrate that a form works.
What Cloudflare may do after verification
Cloudflare describes several possible mitigations rather than a guaranteed permanent deletion. For a confirmed phishing page, Cloudflare says: "After Cloudflare confirms existence of the phishing page, Cloudflare provides a warning page to visitors accessing the phishing link. Cloudflare also notifies the site owner to clean the malicious files from their origin web server."
For malware URLs, Cloudflare says legitimate reports are blocked from loading through Cloudflare. A warning or block can protect later visitors while the customer investigates, but it does not necessarily remove files from the underlying account or erase the domain registration. The site owner may also clean or replace the content before Cloudflare finishes its review, which can change what you see.
The remedy depends on the service Cloudflare is providing. A Pages-hosted project, a third-party origin merely proxied through Cloudflare’s CDN and security network, and a domain registered through Cloudflare can involve different teams and available actions. If the harmful content is outside Cloudflare’s control, Cloudflare may be able to limit its network service but not remove the origin files or cancel another registrar’s domain.
Distinguish Pages hosting, CDN proxying, and registrar service
| Cloudflare role | What it means | Where to report in addition to Cloudflare | Likely limitation |
|---|---|---|---|
| Pages hosting | The content is deployed on Cloudflare’s developer platform, often under a pages.dev hostname or a custom domain connected to Pages. |
Impersonated organization, browser safety program, and any registrar shown for the custom domain | Cloudflare can address the hosted project or its delivery, but a custom domain’s registration may be controlled elsewhere. |
| Pass-through CDN or security service | Cloudflare forwards traffic to an origin server operated by another provider or the customer. | Origin hosting provider, registrar, browser safety program, and impersonated organization | Cloudflare may warn or block traffic while the files remain on the origin. |
| Cloudflare Registrar | Cloudflare is listed as the registrar in the domain’s WHOIS record. | Cloudflare’s Registrar route and the organization being impersonated | Registrar action is governed by registrar policy and does not automatically prove that Cloudflare hosts the content. |
Use WHOIS information as a routing aid, not as proof that the registrar, host, and content operator are the same party. A single incident can involve three different companies.
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Escalate to other responsible parties
Send the same factual evidence to each party that controls a different part of the incident. Tailor the subject and requested action, but keep URLs and timestamps consistent so the reports can be correlated.
Registrar
If WHOIS lists a registrar other than Cloudflare, use that registrar’s abuse channel for domain-level action. If Cloudflare is listed as registrar, select Registrar in the abuse form. Cloudflare also publishes registrar-abuse@cloudflare.com for registrar abuse, while recommending the online system for the best prompt response. Include the WHOIS result and explain why the conduct is connected to the registered domain.
Origin host or platform
When the Pages-looking URL redirects to a separate host, identify that host from the redirect chain, DNS records, response headers, or the downloaded file’s delivery address, without probing systems you do not own. Report the exact origin URL and explain that Cloudflare is only the intermediary if that is what the evidence shows.
Browser and safe-browsing programs
Submit the URL to the relevant browser or safe-browsing reporting program. These programs can warn users independently of Cloudflare’s network decision. Include the canonical URL, redirect destinations, screenshots, and a concise explanation of the threat.
Impersonated organization
Notify the bank, software provider, government office, or other organization being copied. Its security team can warn customers, invalidate stolen sessions, reset affected accounts, and pursue its own takedown or law-enforcement channels. Do not forward collected credentials; report only the fact that they were requested or exposed.
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Registrar complaints and domain-level action
Cloudflare’s Registrar category is appropriate when the complaint concerns its registrar service. A Cloudflare Registrar listing in WHOIS is the relevant evidence. Describe the unlawful or harmful conduct, identify every affected URL, and attach screenshots or other safe documentation.
Registrar action can affect registration status, nameserver configuration, or account compliance, but it is distinct from removing a Pages project. If the content is hosted by another provider, a registrar complaint alone may not take the page offline. Run the hosting and safe-browsing escalations in parallel rather than waiting for one channel to finish.
Independent reader supportYour contribution helps us test, update, and keep practical guides available for everyone.Copyright complaints for Pages-hosted material
Use the hosted-content DMCA process when copyrighted material is definitively stored on Cloudflare Pages and the complaint is about infringement rather than phishing or malware. A complete notice includes:
- Your physical or electronic signature.
- Identification of the copyrighted work, or a representative list when multiple works are involved.
- Identification and location of the allegedly infringing material, with the exact URL or URLs.
- Your contact information, including a method Cloudflare can use to reach you.
- A good-faith statement that the disputed use is not authorized by the copyright owner, its agent, or the law.
- An accuracy and authority statement made under penalty of perjury.
Do not label a trademark, privacy, fraud, or malware complaint as a DMCA notice merely because the page contains a logo or copied text. Selecting the wrong legal route can send the report to the wrong review process.
Customer-only reporting tools
Entitled Cloudflare customers have additional submission options through the Cloudflare dashboard or Abuse Reports API. Those tools require a Trust & Safety, Admin, or Super Admin role. They are not prerequisites for reporting a public Pages site: anyone can use the public abuse form.
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If you are an authorized customer and use an internal channel, preserve the same evidence standards: exact URLs, UTC timestamps, reproducible behavior, and redacted attachments. A dashboard submission does not change which Cloudflare service is responsible for the content.
Troubleshoot common reporting problems
The form asks for a URL, but the site is already offline
Submit the last known full URL, the time you observed it, screenshots, and any redirect destination. State that the page no longer loads and explain what it displayed when active. A historical record can still help Cloudflare identify a project or repeat offender.
The page changes between visits
List the conditions under which it appeared to differ, such as a particular path, device, language, or time. Provide screenshots from each state and avoid repeated visits that could expose you to a download. If one URL is clean and another is harmful, report the exact harmful path rather than only the hostname.
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Cloudflare requests more information
Reply through the case channel with the report identification number. Answer the specific question, add missing URLs or timestamps, and explain any redaction. Do not open a series of duplicate cases with shorter descriptions.
The domain is blocked, but the scam continues elsewhere
Capture the new hostname and redirect chain, then report the new URL to Cloudflare and the other responsible parties. Blocking one address does not automatically remove cloned pages, newly registered domains, or files hosted on a separate origin.
You cannot determine whether Cloudflare hosts the content
Report the URL to Cloudflare with the evidence you have, while also notifying the registrar, apparent origin host, browser safety program, and impersonated organization. Explain the uncertainty instead of asserting that Cloudflare owns every component.
Quick Recap
Final submission checklist
- Full domain and exact harmful URL are included.
- Every material redirect destination is listed.
- Observation date and UTC time are recorded.
- Impersonated organization and visitor-facing behavior are described.
- Requested credentials, payment information, personal data, or downloads are identified.
- Screenshots and attachments are safe and redact secrets.
- The category matches the conduct: Phishing & Malware, Registrar, General, or the DMCA process.
- The report ID and follow-up requests are saved.
- Separate registrar, origin-host, browser-safety, and impersonated-organization reports are sent when those parties control another part of the incident.
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