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To pair the Sony WH-1000XM6, put the headset in Bluetooth pairing mode, open your device’s Bluetooth settings, and select WH-1000XM6. A first-time pairing starts automatically when the headphones have no saved pairing information; for another device, hold the headset’s Bluetooth button for about five seconds until the blue indicator flashes and voice guidance says “Pairing.” Keep the device within 1 m (3.2 ft), and use Sony | Sound Connect when you need two active Bluetooth connections at once.

What you need before pairing

Pairing is the process of registering the WH-1000XM6 with a phone or computer so the devices can connect over Bluetooth. Sony’s help guide describes pairing as registering the device you want to connect to. Complete these checks before opening Bluetooth settings:

  • Charge the headset sufficiently. A very low charge can interrupt discovery or connection.
  • Stay close. Keep the phone or laptop within 1 m (3.2 ft) of the headphones during setup.
  • Control nearby devices. If the headset automatically reconnects to a phone, tablet, or computer it used recently, temporarily turn Bluetooth off on that device or move it away.
  • Use the normal device name. When both WH-1000XM6 and LE_WH-1000XM6 appear, choose WH-1000XM6 for the standard Bluetooth connection unless your device’s instructions specifically require LE Audio.

Put the WH-1000XM6 into pairing mode

First device or a headset with no saved pairings

Turn on the headphones. If they contain no pairing information, they enter pairing mode automatically. The blue indicator flashes while the headset is discoverable, and the voice guidance announces “Pairing.” You can then select the model from the phone or computer’s Bluetooth list.

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Second or later device

With the headset turned on, press and hold the Bluetooth button for about five seconds. Release it when the blue indicator flashes and the voice guidance says “Pairing.” This deliberately starts discovery even when another device is already saved or connected.

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  • CO-CREATED WITH MASTERING AUDIO ENGINEERS: Developed in collaboration with world-renowned mastering audio engineers, these headphones deliver unparalleled sound clarity and precision. A specially designed driver with a lightweight carbon fiber dome delivers high fidelity sound, where rich vocals and every instrument remains pure and balanced. Optimized for advanced noise cancellation, the WH-1000XM6 headphones keep every frequency crisp and true to the artist’s intent.
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  • ULTRA-CLEAR CALLS, FROM ANYWHERE: A six-microphone AI-based beamforming system, intelligent noise reduction technology, and wind-resistant design, work together to isolate your voice, filter out background noise, and ensure every word comes through crisp and clear—even in the busiest environments.
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Pairing mode ends after five minutes. If the model disappears from the device list, start pairing mode again rather than repeatedly refreshing the Bluetooth screen.

Pair the WH-1000XM6 with an iPhone

  1. Charge the headphones and place them within 1 m (3.2 ft) of the iPhone.
  2. Turn on the WH-1000XM6. If it has no saved pairing information, wait for automatic pairing mode. Otherwise, hold the Bluetooth button for about five seconds until “Pairing” is announced.
  3. Unlock the iPhone and open Settings.
  4. Tap Bluetooth and turn Bluetooth on if it is off. Sony’s instruction is: “On your iPhone screen, go to [Settings] and touch [Bluetooth].”
  5. Under the available devices, tap WH-1000XM6. Do not choose LE_WH-1000XM6 for the ordinary Bluetooth connection when the standard model name is available.
  6. If iOS asks for a passkey, enter 0000.
  7. Wait for the connection confirmation. A notification sound from the headset indicates that pairing completed.

If WH-1000XM6 does not appear, leave the Bluetooth screen open, restart pairing mode by holding the headset button for about five seconds, and search again before the five-minute pairing window expires.

Pair the WH-1000XM6 with an Android phone

  1. Charge the headphones and keep the Android phone within 1 m (3.2 ft).
  2. Turn on the headset. For a new device after another phone or computer has been saved, hold the Bluetooth button for about five seconds and wait for the flashing blue indicator and “Pairing” voice prompt.
  3. Unlock the phone and open Settings.
  4. Go to Device connection > Bluetooth. Sony’s instruction is: “On your Android smartphone screen, select [Settings] – [Device connection] – [Bluetooth].” Android manufacturers may rename or relocate these entries, but the relevant screen is the phone’s Bluetooth device list.
  5. Turn Bluetooth on, then tap WH-1000XM6 under available devices.
  6. Enter 0000 if Android requests a passkey.
  7. Listen for the notification sound confirming that the connection is complete.

Android may show a pairing request, a contacts or call-access option, or a media-audio toggle after registration. Accept only the permissions you need; the initial Bluetooth pairing itself is completed by selecting the headset and confirming the prompt.

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  • THE BEST NOISE CANCELLATION: Powered by advanced processors and an adaptive microphone system, the WH-1000XM6 headphones deliver real-time noise cancellation for an immersive, distraction-free listening experience.
  • CO-CREATED WITH MASTERING AUDIO ENGINEERS: Developed in collaboration with world-renowned mastering audio engineers, these headphones deliver unparalleled sound clarity and precision. A specially designed driver with a lightweight carbon fiber dome delivers high fidelity sound, where rich vocals and every instrument remains pure and balanced. Optimized for advanced noise cancellation, the WH-1000XM6 headphones keep every frequency crisp and true to the artist’s intent.
  • HD NOISE CANCELING PROCESSOR QN3: The HD Noise Canceling Processor QN3 is 7x faster than the QN1 (found in our WH-1000XM5 headphones), optimizing 12 microphones in real time for superior noise cancellation, sound quality, and call clarity. With more microphones than ever, we can precisely detect external noise and counteracts it with opposite soundwaves, delivering a new level of noise cancellation.
  • ULTRA-CLEAR CALLS, FROM ANYWHERE: A six-microphone AI-based beamforming system, intelligent noise reduction technology, and wind-resistant design, work together to isolate your voice, filter out background noise, and ensure every word comes through crisp and clear—even in the busiest environments.
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Pair the WH-1000XM6 with a laptop

The same Bluetooth procedure works with Windows, macOS, and other Bluetooth computers. Menu names differ by operating-system version, so look for the computer’s Bluetooth settings rather than a Sony-specific utility.

Windows

  1. Charge the headphones and keep them within 1 m (3.2 ft) of the laptop.
  2. Turn on the headset. If it reconnects to a nearby last-used device, turn Bluetooth off on that device or move it away.
  3. Hold the WH-1000XM6 Bluetooth button for about five seconds if pairing mode does not start automatically.
  4. Open Settings > Bluetooth & devices, turn Bluetooth on, and choose the option to add a Bluetooth device.
  5. Select the Bluetooth device category, then choose WH-1000XM6 when it appears.
  6. Complete the Windows connection prompt. If Windows asks for a code, enter 0000.

macOS

  1. Keep the charged headset within 1 m (3.2 ft) of the Mac.
  2. Start pairing mode by holding the Bluetooth button for about five seconds when automatic pairing does not occur.
  3. Open Apple menu > System Settings > Bluetooth.
  4. Turn Bluetooth on, locate WH-1000XM6 in the nearby-device list, and click Connect.
  5. Approve any macOS confirmation. Enter 0000 only if a passkey prompt appears.

Other Bluetooth laptops

Open the operating system’s Bluetooth panel, enable Bluetooth, and select WH-1000XM6. Sony’s generic instruction is: “Select [WH-1000XM6] displayed on the screen of the Bluetooth device for pairing.” If a laptop has no Bluetooth hardware, or its built-in adapter is not functioning, a compatible USB Bluetooth adapter is the practical workaround. The official guide does not specify a particular adapter model.

Choose the correct entry when two names appear

Some phones and computers can display both WH-1000XM6 and LE_WH-1000XM6. For normal music, calls, and the standard Bluetooth setup described above, select WH-1000XM6. Select LE_WH-1000XM6 only when the device workflow specifically calls for Bluetooth LE Audio and supports that mode. Choosing the wrong entry can produce a connection that does not behave like the regular headset connection or may not complete on a device that lacks the required LE Audio support.

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Connect a phone and laptop at the same time with multipoint

The WH-1000XM6 can remember multiple paired devices, but ordinary pairing does not mean that every device remains active simultaneously. Sony states that the headset can be paired with multiple devices but can play music from only one paired device at a time. To keep two Bluetooth connections active, enable the headset’s multipoint option in Sony | Sound Connect.

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Set up two simultaneous connections

  1. Pair the WH-1000XM6 with the first phone or computer using the relevant procedure above.
  2. Install and open Sony | Sound Connect on one of the connected devices.
  3. In the app, turn on Connect to 2 devices simultaneously.
  4. Use the second phone or laptop to open its Bluetooth settings and select WH-1000XM6. If it is already listed as saved, select it to establish the second connection.
  5. Confirm that both devices show the headset as connected before switching between them.

When Connect to 2 devices simultaneously is enabled, Sony documents two simultaneous Bluetooth connections. The headphones still output audio from one device at a time. Start playback on the device you want to hear; playback beginning on the other connected device switches the audible source to that device.

Use a third device

Two active connections are the limit for this multipoint arrangement. You can pair a third phone or computer and use it to replace one of the active connections, but it does not create a three-device audio session. If the third device will not connect, stop using one active connection first or disconnect that device from its Bluetooth settings.

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  • CRYSTAL CLEAR HANDS-FREE CALLING: 4 beamforming microphones, precise voice pickup, and advanced audio signal processing.
  • LONG BATTERY LIFE: Up to 30-hour battery life with quick charging (3 min charge for 3 hours of playback).
  • ULTRA-COMFORTABLE: Lightweight design with soft fit leather.

Why audio may seem stuck on the wrong device

A multipoint connection can be healthy even when no sound comes from the device you are holding. Check which device is currently playing, pause audio on the unwanted source, and start playback on the intended source. The device that starts playback becomes the audible source; merely having both devices listed as connected does not mix their audio.

Understand automatic reconnection versus a fresh pairing

After a successful pairing, the WH-1000XM6 may reconnect automatically to a nearby device it has already registered. That is convenient for a regular phone, but it can prevent a new laptop from finding the headset in pairing mode. Temporarily disable Bluetooth on the last-used device, move it out of range, or disconnect the headset from that device before beginning a new pairing.

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Do not repeatedly add the same model name when the headset is already saved. If you need to move the connection deliberately, open the intended device’s Bluetooth panel and select the existing WH-1000XM6 entry. Use the forget-and-pair procedure below only when the saved record is stale or corrupted.

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  • CO-CREATED WITH MASTERING AUDIO ENGINEERS: Developed in collaboration with world-renowned mastering audio engineers, these headphones deliver unparalleled sound clarity and precision. A specially designed driver with a lightweight carbon fiber dome delivers high fidelity sound, where rich vocals and every instrument remains pure and balanced. Optimized for advanced noise cancellation, the WH-1000XM6 headphones keep every frequency crisp and true to the artist’s intent.
  • HD NOISE CANCELING PROCESSOR QN3: The HD Noise Canceling Processor QN3 is 7x faster than the QN1 (found in our WH-1000XM5 headphones), optimizing 12 microphones in real time for superior noise cancellation, sound quality, and call clarity. With more microphones than ever, we can precisely detect external noise and counteracts it with opposite soundwaves, delivering a new level of noise cancellation.
  • ULTRA-CLEAR CALLS, FROM ANYWHERE: A six-microphone AI-based beamforming system, intelligent noise reduction technology, and wind-resistant design, work together to isolate your voice, filter out background noise, and ensure every word comes through crisp and clear—even in the busiest environments.
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Troubleshoot a failed pairing

Symptom Likely cause What to do
WH-1000XM6 does not appear The headset is not in pairing mode, is too far away, or the five-minute discovery period ended. Move the device within 1 m (3.2 ft), hold the Bluetooth button for about five seconds until “Pairing” is announced, and search again immediately.
The headset connects to the wrong phone or computer A nearby last-used device has Bluetooth enabled and the headset reconnects automatically. Turn Bluetooth off on that device or move it away, then put the headset back into pairing mode and select it from the intended device.
A saved entry will not connect The old Bluetooth record is stale or does not match the headset’s current state. In the phone or laptop Bluetooth settings, select the saved WH-1000XM6 entry and choose Forget, Remove device, or the equivalent. Restart pairing mode and register the headset again.
Only LE_WH-1000XM6 is selected The device connected through the LE Audio entry instead of the normal Bluetooth profile, or the standard entry was overlooked. Remove the unwanted record if necessary, start discovery again, and choose WH-1000XM6 for the ordinary connection. Use the LE entry only for a device workflow that explicitly requires LE Audio.
Pairing mode appears to stop Pairing mode automatically cancels after five minutes. Hold the Bluetooth button for about five seconds again and complete selection before the new five-minute window expires.
Multipoint connects but there is no sound The other connected device is the current playback source, or it is still playing audio. Pause playback on the unwanted device and start playback on the device you want to hear. Audio switches to the device that starts playback.
The laptop has no Bluetooth option The computer lacks Bluetooth hardware or its adapter is disabled or defective. Enable the built-in adapter if the operating system offers that control. Otherwise use a compatible USB Bluetooth adapter and then repeat the laptop pairing steps.

When to forget and pair again

Use a clean re-pair when the headset is visible but repeatedly fails, when a device shows an obsolete connection state, or when selecting the saved entry does nothing. On the phone or laptop, remove the existing WH-1000XM6 record first. Then turn Bluetooth off and back on, put the headset into pairing mode with the five-second button hold, and select the model as a new device. If another nearby device keeps taking the connection, disable Bluetooth there while completing this process.

For a normal first connection, forgetting the record is unnecessary. It is a recovery step for a stale record, not a required part of every pairing attempt.

Pairing choices at a glance

Situation Headset action Device action Expected result
First device and no saved pairing information Turn on the headset; it enters pairing mode automatically. Open Bluetooth settings and select WH-1000XM6. The device registers and connects.
Second or subsequent device Hold the Bluetooth button for about five seconds until the blue light flashes and “Pairing” is announced. Search the Bluetooth list and select WH-1000XM6. The new device is added without deleting earlier pairings.
One active phone or laptop Use ordinary Bluetooth pairing. Select the standard model name, not the LE entry unless required. Audio comes from that connected device.
Phone and laptop active together Enable Connect to 2 devices simultaneously in Sony | Sound Connect. Pair both devices and establish the second Bluetooth connection. Both remain connected, but playback is heard from one device at a time.
Stale or blocked connection Restart pairing mode after removing the old record. Forget/remove WH-1000XM6, then search again. A fresh Bluetooth registration replaces the failed record.

Key limits to remember

  • The recommended setup distance is 1 m (3.2 ft) or less.
  • The Bluetooth button must be held for about five seconds to force pairing for a second or later device.
  • Pairing mode remains available for five minutes before it cancels.
  • Connect to 2 devices simultaneously provides two active Bluetooth connections, not simultaneous mixed audio.
  • When both model names are listed, WH-1000XM6 is the standard choice; LE_WH-1000XM6 is for a workflow that specifically calls for LE Audio.

Product prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on Amazon at the time of purchase will apply.

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