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Connect a PS4-compatible wired USB headset to a console USB port, or plug in the headset’s own wireless USB adapter and follow its pairing instructions. Then open Settings > Devices > Audio Devices > Output to Headphones and choose All Audio for game audio and chat, or Chat Audio for chat only. Not every USB headset works with PS4, so check compatibility for the exact model.

Choose the right connection method

PS4 can use supported USB headsets, but a USB plug alone does not guarantee compatibility. Sony’s FAQ, published in 2013, said most USB headsets would be supported after system software update 1.50; that historical statement is not a current compatibility list for every headset. Check the headset maker’s PS4 compatibility information and setup instructions for your exact model. Sony’s PlayStation support is also a place to check official guidance.

Headset type What to connect What to check
Wired USB headset Connect its USB plug to a PS4 USB port. Confirm that the exact headset supports PS4 and that its manual describes USB audio and microphone use.
Wireless headset with a USB adapter Connect the headset’s supplied wireless USB adapter to the console, then power on the headset and follow its pairing or connection procedure. Use the model’s instructions. Sony’s Gold wireless headset manual, for example, gives setup steps for that product and specifies PS4 software version 5.00 or later; this version requirement is specific to that headset, not a universal rule.
Bluetooth-only wireless headset Do not treat it as equivalent to a wireless headset that uses a USB adapter. Sony’s 2013 FAQ said third-party wireless headsets using Bluetooth would not be supported. Check the headset documentation for a supported PS4 connection method.

Sony’s historical compatibility statement and Gold headset manual are available in its PlayStation support materials. A manual for a particular Sony headset does not establish compatibility for other models.

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Set where PS4 audio goes

  1. Connect the headset using its supported method and turn it on if it is wireless.
  2. On the PS4, go to Settings > Devices > Audio Devices > Output to Headphones.
  3. Choose All Audio to hear game and other console audio as well as chat through the headset. Choose Chat Audio if you want chat through the headset only. PlayStation support says Chat Audio is the default setting.

PS4 does not output voice chat and game audio to both the headset and TV at once under the console’s specifications. If you expect to hear the same audio on both, this is a console limitation rather than necessarily a headset fault. Some headsets have game/chat balance controls, but their availability and operation depend on the model; follow its manual.

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BENGOO G9000 Stereo Gaming Headset for PS4 PC Xbox One PS5 Controller, Noise Cancelling Over Ear Headphones with Mic, LED Light, 7.1 Surround Sound, Soft Memory Earmuffs for Nintendo Xbox Series X|S
  • 【Multi-Platform Compatible】Support PlayStation 4, PlayStation 5, Xbox, Xbox Series X|S, Xbox One, PC, Nintendo 3DS, Laptop, PSP, Tablet, iPad, Computer, Mobile Phone. Please note you need an extra Microsoft Adapter (Not Included) when connect with an old version Xbox One controller.
  • 【7.1 Surround Sound】Clear sound operating strong brass, splendid ambient noise isolation and high precision 40mm magnetic neodymium driver, acoustic positioning precision enhance the sensitivity of the speaker unit, bringing you vivid sound field, sound clarity, shock feeling sound. Perfect for various games like Halo 5 Guardians, Metal Gear Solid, Call of Duty, Star Wars Battlefront, Overwatch, World of Warcraft Legion, etc.
  • 【Noise Isolating Microphone】Headset integrated onmi-directional microphone can transmits high quality communication with its premium noise-concellng feature, can pick up sounds with great sensitivity and remove the noise, which enables you clearly deliver or receive messages while you are in a game. Long flexible mic design very convenient to adjust angle of the microphone.
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Check that the microphone works

  1. Open Settings > Devices > Audio Devices > Adjust Microphone Level.
  2. Speak into the headset microphone and watch the Input Volume bar. Sony says the bar responds when the microphone is working.
  3. If the bar does not move, check that the correct input device is selected and the headset’s mute control is off. Consult the headset manual for where that control is and any model-specific reset procedure.

If you still cannot isolate the problem, try another headset or controller as a basic check. This can help identify whether the issue follows the headset or the console setup.

Troubleshoot a headset that is not detected or has missing audio

  • No headset detected: Confirm the exact model supports PS4 and that you have connected it by the method its manufacturer specifies—direct USB or its own wireless USB adapter. Try another console USB port to isolate a possible port issue.
  • Chat works, but game sound does not: Check Output to Headphones and select All Audio if you want game sound as well as chat. If the headset has game/chat balance controls, check the manual for the applicable mode and adjustment.
  • Game sound works, but the microphone does not: Check the selected input device, the hardware mute switch, and the Input Volume bar in Adjust Microphone Level.
  • Wireless audio drops or skips: Sony recommends removing USB 3.0 devices or using a USB extension cable to increase distance between the wireless adapter and USB devices.
  • Still unsure whether the port or headset is at fault: Try a different USB port or a different headset as a basic isolation step. Do not assume an unverified USB hub or unrelated adapter is supported; compatibility depends on the headset and connection setup.

For headset-specific reset steps or controls, use the instructions for the exact model rather than applying another model’s procedure. Sony’s wireless headset support guidance includes product-specific troubleshooting.

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NUBWO Wireless Gaming Headset with Mic for Ps5 Ps4 PC, Zero Interference, 100-Hour Battery All-Day Play, 23ms Sync​ for Fortnite & Call of Duty/FPS Gamers, Triple Mode All Devices Compatible - Orange
  • Zero-Latency, Interference-Free Wireless Gaming Headset: Powered by ​proprietary 2.4GHz wireless technology, the NUBWO G06 ensures ​flawless connectivity​ during intense gaming sessions, including ​FPS​ and ​RPG titles. Seamlessly use ​wireless peripherals​ (keyboards, mice, controllers) alongside Wi-Fi networks without interference, delivering ​0ms audio latency​ and ​100% uninterrupted immersion
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Wireless Gaming Headset with Mic for PS5 PS4 PC, 48Hrs, Wired for GameCube
  • 【Universal 3-Mode Connectivity】Engineered for total compatibility, the TA2000 headset seamlessly connects to all your devices. ① Experience lag-free wireless audio on PC, PS5, PS4, and laptops via the 2.4GHz USB receiver. ② Directly connect to Mac, mobile phones, and modern devices using the included Type-C cable. ③ Enjoy wireless freedom with Bluetooth mode for Switch, Mac, and mobile. (Note: Bluetooth is not compatible with PS5/PS4). ④ For Xbox One, Xbox Series X|S, and other classic consoles, simply use the universal 3.5mm wired connection.
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EKSA E1000 USB PC Gaming Headset with Mic, 7.1 Surround Sound
  • [Wide Compatibility] This professional gaming headset for PC gamers is compatible with PC (Windows 7/8/10), PS4/PS5 console, laptops, and other devices with a USB audio port.(Note: EKSA E1000 is not compatible with game controllers.)
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2.4GHz Wireless Gaming Headset for PC,Ps4, Ps5-Lossless Audio USB & Type-C,Wired Connection Supported,7.1 Surround Sound,40-Hour Battery, LED Light Over Bluetooth 5.3 Gaming Headphones-Black
  • Multi-Platform Compatible-Support PlayStation 4, PlayStation 5, Xbox Series X|S, Xbox One, PC, Nintendo 3DS, Laptop, PSP, Tablet, iPad, Computer, Mobile Phone.
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