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Choose the reset that matches what you need: restart the phone to clear a temporary issue without erasing saved data, reset selected settings while keeping apps and personal data, or perform a factory data reset to wipe the phone. A factory reset removes personal data, so back up anything important first.

Which kind of reset does your Galaxy S need?

“Reset” can mean several different things. Start with the least destructive option that addresses the problem.

Option What it does What it keeps or changes
Restart Turns the phone off and back on. Does not erase saved data.
Reset all settings Restores settings to their defaults. Samsung says it retains apps, personal data, accounts, security and language settings, and settings for downloaded apps. Samsung’s reset guide lists the options.
Reset network settings Resets mobile-network settings or Wi-Fi and Bluetooth settings, depending on the option selected. Apps and data remain, but you may need to reconnect to Wi-Fi and pair Bluetooth accessories again. Samsung’s reset guide describes these options.
Factory data reset Returns the phone to factory settings. Removes personal data stored on the phone. Back up important items first. Samsung US Support.

If your goal is only to fix a temporary freeze, try a normal restart first. If you want to correct settings without losing your content, use Reset all settings or the relevant network reset. Choose Factory data reset only when you intend to erase the phone, such as before transferring it to someone else, or after appropriate troubleshooting.

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What to do before a factory reset

  • Back up what you need. Save photos, videos, documents, contacts, and other important data somewhere you can access. Samsung recommends backing up personal data before resetting. Its India support guidance also identifies Smart Switch for mobile or PC as a backup option: Samsung India’s reset guidance. Check that the backup exists before wiping the phone; backup coverage can depend on what you select and how you use the service.
  • Know your account credentials. Your screen-lock credentials or Samsung account password may be requested during the reset. A reset started outside Settings may trigger Google Factory Reset Protection (FRP), which can require the Google account previously registered on the phone. See Samsung’s account and reset guidance.
  • Do not assume a factory reset repairs hardware. It erases data, but it cannot resolve a physical fault. For a phone stuck in a boot loop, Samsung recommends trying earlier troubleshooting steps and treating factory reset as a last resort: Samsung’s boot-loop troubleshooting.

Factory-reset a Galaxy S from Settings

Use this route if you can unlock the phone and open Settings. Samsung’s US instructions give the following path; labels and screens can differ by model and software version.

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  1. Open Settings.
  2. Tap General management.
  3. Tap Reset, then Factory data reset.
  4. Review the information on screen and tap Reset.
  5. Tap Delete all to confirm.
  6. Enter your screen-lock credentials and Samsung account password if prompted.
  7. Wait for the phone to restart and display the initial setup screen.

These labels follow Samsung US Support’s procedure. If they do not match your phone, search Settings for “Factory data reset” or consult Samsung’s instructions for your exact model and software. Do not confirm the wipe until you are ready for the data on the phone to be removed.

If you cannot open Settings

Some Galaxy phones can be reset through Android Recovery, but the button sequence and connection requirements vary by model. Samsung France’s instructions, updated June 25, 2026, illustrate the process on a Galaxy S24+ running Android 15 and One UI 7: power the phone off, connect it to a computer by USB, then use the model’s hardware-key sequence to enter recovery. In that example, the volume keys move to Wipe data/factory reset and the power key selects it. This is an example for that configuration, not a universal Galaxy S sequence. Follow Samsung’s instructions for your exact model before using recovery: Samsung France’s recovery and reset instructions.

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A recovery reset can trigger Google FRP. You may need the Google account previously registered on the phone to complete setup; a Samsung account password may also be required. If you cannot access the required account, do not try to bypass the protection. Contact Samsung Support or an authorized service channel for help.

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If the phone is stuck in a boot loop

Samsung advises trying its troubleshooting steps before resorting to a factory reset, which should be a last option because it erases personal data. Follow Samsung’s boot-loop troubleshooting guide for the symptoms and device state. If the phone remains inaccessible, or you cannot complete reset or setup because of account verification, seek Samsung support rather than assuming a wipe will fix the cause.

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  • YOUR CONTENT, SUPER SMOOTH: The ultra-clear 6.7" FHD+ Super AMOLED display of Galaxy A17 5G helps bring your content to life, whether you're scrolling through recipes or video chatting with loved ones.¹
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