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Samsung Secure Folder opens on a supported Galaxy phone or tablet with the PIN, password, pattern, or—on supported devices—fingerprint set for it. If you forget the lock, Samsung’s reset option works only if you enabled “Reset with Samsung account” during setup. Without that option, Samsung says you cannot regain access to the existing folder.

Open Secure Folder on your Galaxy device

On current Samsung US instructions, open Settings > Security and privacy > More security settings > Secure Folder and complete setup. Samsung UK says setup requires a Samsung account. Menu names and availability can differ by model, region, and software version.

After setup, open Secure Folder by tapping its icon in the Apps screen or by opening it through Settings. Authenticate with the method you chose. Samsung says Secure Folder is accessed on the phone or tablet; it is not available through a web browser or computer. See Samsung’s Secure Folder access instructions and its UK setup and use guide.

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What Secure Folder protects—and what it does not promise

Samsung describes Secure Folder as a protected space for private photos, videos, files, apps, and data, using the Samsung Knox security platform. Samsung UK says Knox encrypts data stored there. This describes Samsung’s stated protection; it is not a guarantee against every possible form of exposure or attack.

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Move files and apps into Secure Folder

Photos, videos, and other files

From supported apps such as Gallery, choose Move to Secure Folder. Samsung UK also documents adding files and choosing whether to copy or move them. Moving removes the source file from its original location; copying leaves another copy outside Secure Folder. If your goal is to keep a file private, check where the original and any copies remain after the operation.

Synced content can behave differently: Samsung Knox documentation notes that content synced to Samsung Cloud may reappear in Gallery after it has been moved. If you do not want that synced content to show again, the Knox documentation advises removing the cloud copy too. The available menus vary by device and OS. See Samsung Knox’s file-movement guidance.

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Apps

Moving an installed app into Secure Folder creates a copy there, according to Samsung UK; the copy can use a different account from the app outside the folder. If you download an app directly inside Secure Folder, Samsung says it is available only there.

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Forgot your Secure Folder lock?

  1. Enter an incorrect PIN, password, or pattern until the Forgot option appears.
  2. Choose the Samsung account reset flow if you enabled Reset with Samsung account when setting up Secure Folder, then follow the on-screen prompts to create a new lock.
  3. If the reset option was not enabled beforehand, Samsung says the existing folder cannot be accessed. You can remove Secure Folder and create a new one, but doing so does not recover the old folder’s contents.

Samsung does not document a computer-based method or a bypass for recovering access without the pre-enabled reset option. See Samsung’s access and forgotten-lock instructions.

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Transfer Secure Folder to another Galaxy device

Samsung documents using Smart Switch to transfer Secure Folder to a new device. You can use a wired or wireless transfer; a cable is relevant only to the wired route, and the required cable depends on the devices. After the transfer, open Secure Folder on the receiving device to verify that it completed. Follow Samsung’s current Smart Switch transfer instructions for the available steps on your devices.

Understand current backup and restore limits

Samsung US says Secure Folder no longer supports creating new backups, though data from previous backups can still be restored. Older Samsung Knox guidance describes cloud backups, including a latest backup per device and automatic backups every 24 hours when connected to Wi-Fi and plugged in and charging. Those older directions may apply only to earlier software or devices; they do not override Samsung’s current US support guidance. Check the backup and restore options on your exact device before relying on them. See Samsung’s current restore guidance and the older Knox backup and restore guide.

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  • LIVE FAST. CHARGE FASTER: Focus more on the moment and less on your battery percentage with Galaxy A17 5G. Super Fast Charging powers up your battery so you can get back to life sooner.²
  • MEMORIES MADE PICTURE PERFECT: Capture every angle in stunning clarity, from wide family photos to close-ups of friends, with the triple-lens camera on Galaxy A17 5G.
  • NEED MORE STORAGE? WE HAVE YOU COVERED: With an improved 2TB of expandable storage, Galaxy A17 5G makes it easy to keep cherished photos, videos and important files readily accessible whenever you need them.³
  • BUILT TO LAST: With an improved IP54 rating, Galaxy A17 5G is even more durable than before.⁴ It’s built to resist splashes and dust and comes with a stronger yet slimmer Gorilla Glass Victus front and Glass Fiber Reinforced Polymer back.

Hide Secure Folder’s icon

Samsung lets you hide the Secure Folder icon from the Apps screen and change its visibility through Settings or Quick Settings. Hiding changes whether the icon is visible; it does not replace the folder’s lock. Samsung Knox’s older user guide also warns that some notifications may still appear while the icon is hidden.

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Check whether your Galaxy device supports it

Support is not universal across Galaxy devices. Samsung UK notes that some older phone models may no longer support Secure Folder. Samsung Knox’s compatibility listing, last updated 21 August 2026, says feature compatibility varies by region and operating system; a platform listing is not a guarantee that every Secure Folder feature works on every listed device. Confirm support for your exact model, region, and OS using Samsung Knox’s supported-device listing and Samsung’s regional Secure Folder guide.

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