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Royal Caribbean’s onboard internet service is called VOOM. Its Surf + Stream package is designed for web browsing, email, messaging, social media, video chat and streaming, using a Wi-Fi-capable phone, tablet or laptop. The price and available offers depend on your sailing and how many devices need access, so check the Cruise Planner for your reservation before you buy.

What Royal Caribbean’s VOOM package includes

Royal Caribbean describes Surf + Stream as its package for everyday online activities, including browsing, email, messaging, social posting, live video chat, and streaming music, shows and movies. The company says the package provides 24-hour access and can be purchased for up to four devices; the exact options shown may vary by sailing. Royal Caribbean’s VOOM page describes the package and displays per-device estimates rather than one price that applies to every cruise.

Royal Caribbean also advertises VOOM as “up to six times faster than Wi-Fi on other cruise ships.” That is the company’s marketing comparison; the cited page does not provide independent testing or a comparison method, so it should not be treated as a verified speed guarantee. The booked-cruise VOOM page carries the comparison.

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How you connect onboard

Use a Wi-Fi-capable device

Connect a Wi-Fi-capable phone, tablet or laptop to use VOOM. The package is internet access through the ship’s network, not a requirement to buy a specific device. Royal Caribbean’s internet and device FAQ explains the supported device types.

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Check whether your ship has an iCafe

Some ships also offer wired internet stations in an iCafe. Availability and location vary by ship; see Royal Caribbean’s onboard internet options FAQ for the company’s listed options.

What determines the price

There is no single price established for every sailing. Royal Caribbean says cost varies with the service package and number of devices, and its displayed package rates are estimates that vary. To see the offer for your cruise, sign in to the Cruise Planner associated with your reservation and check the current package name, price and availability. Royal Caribbean’s FAQ says prices vary, while its package page labels its displayed prices as estimates.

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The company recommends buying before sailing through its cruise-planning account for its biggest discount compared with onboard prices. Its booked-cruise page also says one-day access is available, even though packages are designed for the full sailing. Offers can change, so check the reservation rather than relying on a price from another cruise. See the FAQ and booked-cruise VOOM page.

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How to choose the right access

  • Count the devices that need access. Check whether the available per-device option fits your group and whether the reservation offers a multi-device package.
  • Match the package to what you’ll do. Surf + Stream is described as supporting both basic online activities and streaming or video chat.
  • Compare the actual pre-cruise and onboard offers. Use your sailing’s Cruise Planner listing; prices and availability vary.
  • Check for eligible benefits. Suite class and Crown & Anchor Society tier may affect what you pay or receive, subject to specific terms.

Suite and loyalty benefits

Royal Suite Class benefits vary by eligibility. Royal Caribbean’s FAQ says eligible Star and Sky guests receive Surf + Stream, with one device per person and one device active at a time; access ends at 8:00 a.m. on departure morning. The FAQ excludes Sky Junior Suites and Sunset Junior Suites, and identifies a booking-date condition for a Spectrum of the Seas Sky Balcony Suite benefit. Review the Star and Sky suite internet FAQ against your reservation.

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Crown & Anchor Society benefits can include tier-specific discounts or complimentary access, subject to limits and conditions such as non-combinability. Check the current Crown & Anchor benefits grid and your booking to confirm eligibility.

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What to expect from the connection

VOOM relies on satellite connectivity, so access is not guaranteed to be uninterrupted. Royal Caribbean’s terms say the service may fluctuate or lose signal because of weather, ship position, radio-wave interference or other conditions. Prices and offers may also change without notice. These are company terms, not a prediction of how a particular sailing will perform. VOOM Surf + Stream Voyage Package terms.

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Product prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on Amazon at the time of purchase will apply.

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