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There is no single GST rate to apply to every part of a Swiggy or Zomato order. The Government of India has stated that restaurant services other than those at specified premises attract 5% GST without input tax credit, including when ordered through an electronic commerce operator (ECO). It has also stated that other app services, such as platform services, attract 18%. Delivery is less clear: official material gives different rates for differently described delivery services, and does not establish one rate for every food-order delivery fee.

To understand a particular total, separate the restaurant, app or platform, and delivery charges on the order’s itemized bill or tax invoice. Do not assume that a tax total is all tax on the food, or that the legal rate for one service automatically applies to every fee.

Why one food-delivery order can have several GST treatments

A delivery-app order can involve more than one service: a restaurant prepares and supplies the meal, an app provides a platform service, and a delivery provider may bring the order to the customer. GST treatment depends on the service being supplied, not merely on the fact that all charges appear in one checkout total.

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In a written Rajya Sabha answer dated 1 April 2025, Minister of State for Finance Pankaj Chaudhary said that restaurant services other than those at specified premises are taxed at 5% without input tax credit, whether provided directly by a restaurant or through an ECO such as Swiggy or Zomato. The same answer says other services provided by food-delivery apps, including platform services, are taxed at 18%. Those are separate service categories; the 18% statement is not a claim that the food itself is taxed at 18%.

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Delivery requires a separate qualification. The official material describes an 18% rate for local delivery services in one context and a 5% rate without input tax credit for delivery services in relation to goods supplied or ordered through an ECO in another. The 2025 parliamentary answer also records that a proposed clarification about delivery of food ordered through apps had been referred for further examination. Those statements do not, by themselves, settle the rate for every delivery fee on every food order.

What the official rates apply to

The table distinguishes the service named in each official statement. It is not a rate card for every label that an app might display. A charge’s name alone may not establish its legal classification or the taxable value used.

Service category Rate stated in official material Input tax credit Who is liable to pay in the cited context
Restaurant service, other than at specified premises, including through an ECO 5% (Ministry of Finance, Rajya Sabha answer, 1 April 2025) Not available for this stated rate The answer states the rate for the restaurant service; it does not set out an order-specific breakdown of who remits each amount shown to a customer.
Other food-delivery-app services, such as platform services 18% (Ministry of Finance, Rajya Sabha answer, 1 April 2025) Not stated in that answer Not stated in that answer.
Local delivery services in the context covered by the 56th Council FAQ 18% Not stated in that FAQ summary If the provider is unregistered and supplies through an ECO, the ECO pays under section 9(5); if the provider is registered, the provider pays.
Delivery services in relation to goods supplied or ordered through an ECO, in a separate PIB FAQ 5% without input tax credit (PIB FAQ, 2026) Not available for this stated rate If the provider is unregistered, the ECO is liable; if the provider is registered, the provider is liable.

The last two rows describe different official contexts and should not be collapsed into a universal delivery rule. A 2026 GST Council page listed FAQs for its 57th meeting, held on 8 October 2026, but the relevant FAQ content is not established here as resolving the earlier food-delivery question. For a current legal determination, the applicable notifications and official guidance matter; the category labels in this table alone cannot decide an individual invoice.

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How to read the tax on your order

Start with the order detail or tax invoice rather than trying to infer the tax from the final amount. Look for the amounts and descriptions associated with the restaurant, platform or app, delivery, and any other charge. The exact labels and invoice layouts used by Swiggy and Zomato are not established by the official material described above, so do not expect the same wording or presentation on both apps.

  1. Open the specific order’s bill or invoice. Use the detailed order record, not just the payment confirmation or a single checkout total. Save or download the invoice if you need to query a charge later.
  2. Identify the service behind each amount. Separate the restaurant’s food or restaurant-service amount from platform-related and delivery-related charges where the invoice makes that distinction. Do not assume that a line called “taxes” reveals which service was taxed.
  3. Read the tax and value shown for each taxable supply. Section 31 of the CGST Act addresses tax invoices for taxable services, including the value and tax charged, subject to prescribed rules and exceptions. The invoice is therefore more useful than applying a percentage to the full amount paid.
  4. Keep remittance liability separate from the customer-facing bill. An ECO can be liable to pay GST in the circumstances described in section 9(5), but that legal allocation does not prove how a particular consumer bill is itemized or which amount the customer sees as tax.
  5. Ask the app or restaurant about an unclear line. Give the order identifier and ask which service the line relates to, what taxable value was used, and where the corresponding tax appears on the invoice. If the answer does not reconcile with the invoice, request a corrected or more detailed document.

A final total does not provide enough information to calculate the GST reliably. It may combine taxable service values, charges and tax amounts, while the specific value and treatment depend on the supplies and invoice. Applying 5% or 18% to the entire payment would confuse service categories and could produce a figure that the bill does not support.

Why a delivery fee is not automatically taxed at one rate

The official statements use distinct descriptions. The 56th Council FAQ addresses local delivery services and gives an 18% rate, with payment responsibility depending on whether the delivery provider is registered. The separate PIB FAQ addresses delivery services in relation to goods supplied or ordered through an ECO and gives a 5% rate without input tax credit, again allocating liability differently according to the provider’s registration status.

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Meanwhile, the Rajya Sabha answer of 1 April 2025 records that a clarification about the rate applicable to delivery of food ordered on delivery apps had been considered and referred for further examination. That qualification is important: the answer directly establishes the restaurant and platform rates it names, but it does not provide an unambiguous rate for every delivery charge associated with a food order.

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Accordingly, neither “delivery is always 5%” nor “delivery is always 18%” is supported for all food-delivery orders by these materials. Nor do they establish that a particular app fee is always the taxable base. Read the charge in the context of the invoice and current official rules rather than borrowing a rate from a differently described service.

What “5% without input tax credit” means

“Without input tax credit” (ITC) describes a tax-credit restriction associated with the stated restaurant-service rate. It is not an additional percentage to add to the customer’s bill, and it does not mean the customer should calculate a second tax on top of the 5%. The 5% figure and the ITC qualification belong together when describing the restaurant-service treatment stated by the Ministry of Finance.

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For the consumer, the practical point is to distinguish the rate on a service from the question of which business can claim credit for tax paid on its inputs. The official statement supplies the 5% rate without ITC for the specified restaurant-service category; it does not establish a different customer-facing calculation for every individual order.

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Service charge is not the same as GST

A service charge is not a statutory government levy, according to the Central Board of Indirect Taxes and Customs (CBIC). That does not automatically make it tax-free: CBIC also explains that a service charge, like any other supply, may be liable to GST. The charge itself and GST on a taxable supply are distinct things.

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If a bill includes a service charge, do not treat the charge as government tax merely because it appears near a tax line. Check how the invoice identifies the charge and tax. The fact that GST may apply to a service charge does not establish the exact treatment or calculation on a particular Swiggy or Zomato order.

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Why Swiggy and Zomato totals may look different

The official statements name both apps as examples of ECOs, but they do not establish that the two platforms use different GST rates, identical labels, or identical invoice layouts. A difference between two order totals therefore cannot, on this evidence alone, be attributed to an app-wide GST policy.

To compare two bills, compare the underlying order details: restaurant service, platform-related charges, delivery, any separately listed charge, and the tax amount and value shown on each invoice. Different restaurants, order contents, offers, charges or invoice presentation can affect what the customer sees. Without equivalent service categories and itemized tax details, the totals are not a meaningful comparison of GST treatment.

If a bill shows only a generic tax total, the customer may not be able to identify how much relates to each supply from that screen alone. Use the tax invoice or request clarification; do not treat the absence of a breakdown in a checkout view as proof that the entire tax total was applied to the food, or that the apps calculate it differently.

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What to do if the invoice seems inconsistent

  • Check that you are looking at the tax invoice for the same order and not only a payment receipt or summary.
  • Match each listed value to the service or charge it describes; do not map a vague label to a tax category by guesswork.
  • Ask which current tax treatment and taxable value were used for an unclear delivery-related amount.
  • Ask whether a stated GST amount is included in a line or shown separately, so you do not count it twice.
  • Keep the invoice and the response from the app or supplier if you need to raise the issue again.

The official material supports category-level guidance, not a consumer-burden estimate or a calculation for a specific checkout. Your order-specific answer depends on its itemized charges and the rules applicable to those supplies at the time.

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