The Tool Desk
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MSPs can help businesses secure AI by mapping where AI is used and what data it touches, checking the identity, endpoint, cloud, and security controls around it, and agreeing who monitors alerts and responds to incidents. That work creates a plausible service opportunity—not guaranteed demand or a substitute for the customer’s own security responsibilities.
Why do AI security concerns create an opening for MSPs?
AI changes both sides of cybersecurity: organizations need to protect the AI systems and data they use, while defenders must adapt to attacks that use AI. NIST describes the balance this way: “AI may create new opportunities such as the use of AI technology to augment defensive capabilities, but also challenges for implementing cybersecurity measures such as adapting existing defensive activities to thwart AI-enabled cyber-attacks as well as protecting AI systems and their components.” NIST’s Cybersecurity, Privacy, and AI program page was updated July 15, 2026 (NIST: Cybersecurity, Privacy, and AI).
For a business without dedicated security staff, an MSP may already manage identity, endpoints, cloud services, or security tools. That makes the provider a potential source of practical help: inventory AI use, find gaps in existing controls, connect tools, and establish monitoring and response procedures. The work should be scoped to the customer’s actual AI use and the provider’s demonstrated capabilities.
What AI security services should an MSP offer?
Inventory AI services, data, and access
Start by identifying which AI services employees or business systems use, what information flows into and out of them, and which people or systems can access them. The assessment should surface sensitive-data exposure and clarify where the customer’s data is processed or stored, to the extent that information is available from the service and its configuration.
#1 Best Overall
- Ultra-Compact FIDO2 Security Key - Plug-and-stay or carry on a keychain. This USB-A hardware security key offers portable, always-on protection for desktop and mobile use. (Item Size: 0.75 X 0.74 IN x 0.25 IN)
- USB-A Hardware Key for All Devices - Works with USB-A ports on PC, Mac, Android, and other laptop/notebook device. Enables secure, cross-platform login with FIDO2.0 passkey support.
- FIDO Certified Security Key - Meets FIDO and FIDO2 standards. Works with Google, Microsoft, GitHub, Dropbox, and more. Please check service compatibility before purchase.
- Passwordless Login with Passkey - Supports passkey login via WebAuthn and CTAP2. Enjoy password-free sign-ins where supported. Not all websites or services currently support passkeys.
- Advanced Multi-Factor Authentication - Offers 200 FIDO2 passkey slots and 50 OATH-TOTP slots. Strong, flexible 2FA/MFA support across various apps and authentication platforms.
Review the controls around AI use
Check whether identity controls, endpoint protections, cloud safeguards, and security tools cover the accounts, devices, and environments involved. NIST’s 2025 Adversarial Machine Learning: A Taxonomy and Terminology of Attacks and Mitigations offers shared terminology for understanding attacks and mitigations. It helps frame AI security as more than access to a chatbot: confidentiality, integrity, and availability matter, as do the security of training and output data, software, and hardware.
Integrate tools and define alert ownership
An MSP can connect existing security tools to the customer’s environment and help determine which team receives alerts, who investigates them, and how incidents are escalated. Tool integration alone is not a complete service; the agreement should say what is monitored, during which hours, and what response the customer can expect.
Rank #2
- Packing List: This doorbell removal tool set is made of high-quality metal and comes in four types and comes with two doorbell removal pins and a key ring. These kits can be hung on a key ring, making them portable and loss-proof.You will get: 8 x Security Pin Key Release Removal Tool,1 x key ring.
- Anti-slip Handle Design: It has a solid and anti-slip handle, which is easy to grasp and saves effort when using it.
- Wide Application: It could be used for replacing your lost security key to remove your Nest Hello, Arlo and Eufy Video Doorbell from its mount.It can even be used to detach part of the metal watch strap.
- Compatibility: Fits various models of video doorbell. All Arlo Video Doorbell Models, all Eufy Video Doorbell models, and all Nest video doorbell models.
- Multi Usages: With this tool, you could replicate the action of the manufacturer security pin but inserting it on either the top or bottom, dependent on model and pulling gently on the doorbell to release it.
Offer monitoring or a time-bounded assessment
Some customers may need a one-time review; others may want ongoing monitoring and periodic reassessment as AI use changes. These are different commitments. An MSP should offer recurring monitoring only where it has the people, processes, and customer authorization to deliver it.
Assess agentic AI services carefully
AI agents that can take actions or interact with other systems warrant attention to the permissions and consequences of those actions. In May 2026, CISA and international partners published guidance on careful adoption of agentic AI services, including threat modeling, continuous monitoring, and security assessments (CISA: Secure Adoption of Artificial Intelligence: Agentic AI).
Rank #3
- HARDWARE 2FA AND MFA: FIDO Alliance Certified FIDO2 v2.1 with CTAP2 plus legacy U2F and CTAP1 for strong two-factor login and passwordless sign-in on services that support security keys
- BUILDING ACCESS ON ONE CARD: MIFARE DESFire EV2 4K applet with AES encryption adds office door and physical access control alongside digital authentication
- CERTIFIED SECURE ELEMENT: An NXP Common Criteria EAL6+ certified secure controller and Java Card platform protects your keys on a tamper-resistant chip
- DUAL INTERFACE SMART CARD: Contactless NFC ISO 14443 plus ISO 7816 contact reader support in an ISO 7810 ID-1 format that is passive and needs no battery
- SWISS ENGINEERED DESIGN: Built by Cryptnox as a single card for authentication and access control and backed by a 2 year warranty
What does the available survey evidence say about customer expectations?
Barracuda’s 2025 MSP Customer Insight Report chart says 39% of surveyed organizations identified security-tool integration as an expected area of provider support. In the same chart, 36% identified help presenting the case for cybersecurity investment to senior management. These are findings from that report’s survey, not universal market-demand estimates; the figures do not establish how many businesses will buy AI security services. The report also describes expected support for AI/ML implementation, but the exact percentage is not stated here. See the Barracuda MSP Customer Insight Report 2025.
How should a business compare MSP AI security offerings?
Ask for a written scope rather than relying on a broad “AI security” label. Offerings can address different problems, and an assessment is not interchangeable with ongoing operations.
Rank #4
- A FIDO security key with PUF technology provides a unique, hardware-rooted trust anchor that resists tampering and cyber attacks, offering stronger security than conventional designs.
- FIDO2 Certified Protection – Enjoy phishing-resistant security with FIDO2 certification, ensuring top-tier account safety across Windows, macOS, Linux, iOS iOS, Android and more.
- Easy to use & Portable – Designed with a compact USB-C interface, Clife key fits easily on your keychain for secure access anywhere. Simply plug in and authenticate with ease.
- Universal Compatibility – Works seamlessly with hundreds of FIDO2/U2F compliant services, including popular cloud, email, and social platforms.
- Backup recommended – To ensure continuous access, register a backup Clife security key as a spare in case your primary key is lost.
- Scope: Does the service secure AI systems the business develops, AI services employees use, or both?
- Coverage: Which identity, endpoint, cloud, data, and security-tool controls are included?
- Cadence: Is this a one-time assessment, a scheduled reassessment, or ongoing monitoring?
- Response: Who reviews alerts, how are incidents escalated, and what response is actually included?
Why do MSP access and shared responsibility matter?
An MSP’s access can make support effective, but privileged accounts and access paths can also expand a customer’s attack surface. CISA’s 2018 advisory on advanced persistent threat activity exploiting managed service providers explains why provider security and account governance matter (CISA: Advanced Persistent Threat Activity Exploiting Managed Service Providers). This is foundational MSP security guidance, not an AI-specific finding, and it does not mean every MSP relationship is unsafe.
CISA and partner agencies have urged transparent security discussions between MSPs and customers and warned that malicious actors target both provider and customer networks (CISA and partners: MSP cybersecurity advisory announcement). Customers should use those discussions to document provider access, account controls, monitoring, escalation, and incident responsibilities. CISA’s #StopRansomware Guide also advises considering third-party and MSP cyber hygiene; if an MSP manages backups, confirm that its backup practices meet relevant guidance.
Quick Recap
Best Value
- Protect accounts with USB-A & NFC 2FA security key. Hardware-based authentication blocks phishing, credential theft & unauthorized access across cloud, enterprise & personal platforms.
- FIDO2 Level 2 certified Security Key. TAA compliant and supports Apple ID, Microsoft Azure/Entra ID, AWS, Google, Facebook, Salesforce, DUO & more. Works with Chrome, Safari & Edge across major OS.
- Plug & play USB-A Security Key with NFC tap login. No software, drivers or batteries required. Works with Windows PC, MacBook, iPhone, Android & Chromebook for fast, secure authentication.
- Built with FIPS 140-2 Level 3 secure element for advanced encryption. Trusted by IT teams, healthcare, education & government for secure authentication and identity protection.
- IP68 waterproof, dustproof & crush-resistant design. Supports FIDO2, U2F, OTP, PIV, Mini Driver & smart card login. Durable USB security key for long-term enterprise and daily use.
Questions to settle before signing
- Which AI services and data flows are included in the assessment or monitoring scope?
- Which provider accounts can access customer systems, and how are those accounts governed and monitored?
- Which alerts does the MSP handle, who owns escalation, and what incident response is included?
- Who owns backup operations, and how will the customer verify that backup practices meet relevant guidance?
- When will the service be reassessed as the customer’s AI use, systems, or risks change?
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