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Genpact is a global professional services company that helps large businesses run and transform operations, combining process expertise with data, AI and other technology. It began as a GE Capital initiative in 1997, became independent in 2005 and reported $5.080 billion in net revenue for 2025.

1. Genpact began as a GE Capital pilot

Genpact traces its start to 1997, when GE Capital launched a 20-person pilot focused on making back-office processes more efficient. Genpact says the initiative grew into GE’s global capability center, where teams developed expertise in running and improving business operations. Genpact’s company history describes the early milestone.

2. It became independent, then a public company

Genpact spun off from GE in 2005. In 2007, it listed on the New York Stock Exchange under the ticker symbol G. These milestones mark its change from an operation within a conglomerate to an independent, publicly traded company. Genpact’s timeline and its 2025 Form 10-K provide company and filing details.

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3. Process improvement remains part of its origin story

Genpact says its early work emphasized Lean Six Sigma and disciplined operating methods. It credits that foundation with shaping capabilities in process design, data management and industry knowledge. This is the company’s account of how its background informs its later services, rather than an independent assessment of its performance. Its history page explains the evolution.

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4. Its business brings operations and technology together

Genpact describes its current work as enterprise operations and transformation supported by process intelligence, data, artificial intelligence and advanced technology. In its own words, it works where “applied AI meets context-rich process intelligence” to help enterprises run and transform mission-critical operations. That language is the company’s positioning; it should not be read as a third-party ranking or endorsement. See Genpact’s About Us page for its description of the business.

5. Its strategy has moved toward advanced and agentic technology

Genpact describes a progression from its process-operations roots to Lean Digital, then to analytics, automation and AI. The company says it pivoted toward advanced technology in 2024 and launched agentic solutions in 2025. Its current marketing uses the phrase “Agentic Operations company”; its 2025 annual filing describes it as an “agentic and advanced technology solutions company.” These are dated company descriptions of strategy, not a separate industry classification. The company overview, journey page and 2025 Form 10-K give the respective context.

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6. It operates at substantial global scale

Genpact’s 2025 annual report says the company had more than 146,500 employees serving clients in more than 35 countries. Its current company overview also reports 800+ global clients. The figures have different reference points: the workforce and country count are from the 2025 annual report, while the client count is from the company overview accessed in 2026. The filing and company overview are the sources.

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7. It reported $5.080 billion in 2025 revenue, and BK Kalra is CEO

For the fiscal year ended December 31, 2025, Genpact reported net revenue of $5.080 billion, up 6.6% year over year. The company announced those full-year results on February 5, 2026; the revenue figure is for 2025, not 2026.

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Genpact business segment 2025 net revenue Year-over-year change
Advanced Technology Solutions $1.204 billion Up 17.0%
Core Business Services $3.876 billion Up 3.7%
Total $5.080 billion Up 6.6%

These figures are from Genpact’s full-year 2025 results announcement. It also identifies Balkrishan “BK” Kalra as President and CEO. The 2025 filing says his tenure began in February 2024; see the leadership page and Form 10-K.

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