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If Windows 11 can’t find your scanner, first add or locate the device in Windows Settings, then identify its exact make and model before installing a driver. “Broadcom scanner driver” is not enough information to identify a scanner or prove that it needs a Broadcom driver. A separate Windows 11 issue may apply to some USB-connected multifunction printers, but only when specific update and IPP-over-USB conditions are met.

Check whether Windows 11 can see the scanner

  1. Make sure the scanner or multifunction printer is powered on and connected to the computer or network.
  2. Open Settings > Bluetooth & devices > Printers & scanners.
  3. Select the control to add a device and let Windows search for it.
  4. If the scanner is part of an all-in-one printer, open the printer’s management view and look for its scanner function. Windows may list the unit as a printer rather than as a separate scanner.

Windows usually discovers local and network scanners automatically. If the device still does not appear, note its exact manufacturer and model before looking for a driver. Microsoft’s scanner setup instructions describe adding and using a scanner in Windows.

Identify the right driver for your scanner

Use the scanner or multifunction printer’s exact model number to find Windows 11 support on its manufacturer’s official website. Check that the driver matches the device and Windows version; do not choose a driver simply because a search result contains the word “Broadcom.”

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Broadcom’s support download search asks users to search by product name or model and narrow results by product and asset type, such as drivers or firmware. Broadcom entries in the Microsoft Update Catalog cover device categories beyond scanners, so those results do not establish that an unidentified scanner uses a Broadcom driver.

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Check whether a Windows 11 USB update issue fits

Microsoft documents a scanner-driver problem in a particular configuration: Windows 11 with update KB5079473 or later, a USB-connected multifunction printer, and support for Internet Printing Protocol (IPP) over USB. In that scenario, non-printing interfaces such as scanning or fax functions can disconnect, causing the scanner driver to fail or the scanner not to be recognized. This notice does not apply to every scanner failure or prove that Broadcom is responsible.

Microsoft says it has no confirmed workaround and is investigating. It notes that removing the printer through Settings, disconnecting the USB device, and reconnecting it may temporarily restore detection in some environments. Treat this as a possible temporary measure, not a guaranteed fix:

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  1. Open Settings > Bluetooth & devices > Printers & scanners and remove the affected printer.
  2. Disconnect the printer’s USB connection.
  3. Reconnect the USB device and check whether Windows detects the printer and its scanner function again.

See Microsoft’s known-issues notice for third-party drivers on USB IPP multifunction printers for the applicability conditions and status.

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What to check before installing another driver

  • Confirm the scanner or all-in-one printer’s exact make and model.
  • Check whether Windows lists the device as a printer and exposes scanning in its management view.
  • For a USB multifunction printer, verify whether the Windows update and IPP-over-USB conditions above match your setup.
  • Use the device manufacturer’s support page to find a driver explicitly compatible with the model and Windows 11.

The title “Broadcom scanner driver” alone does not identify a device, driver version, hardware ID, Windows build, or update history. Without those details, it is not possible to determine whether a Broadcom driver exists for the scanner or which fix applies.

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Canon Canoscan Lide 300 Scanner (PDF, AUTOSCAN, Copy, Send)
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Canon imageFORMULA R10 - Portable Document Scanner, USB Powered, Duplex Scanning, Document Feeder, Easy Setup, Convenient, Perfect for Mobile Users, White
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