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On a Samsung front-load washer, open the door and check the frame and area around the door seal. On a top-load washer, check the back of the machine. If a front-load washer has no visible label near the door, check the rear as well.

Where to look, by washer type

Washer type First place to check If you do not see the label
Front-load Open the door and inspect the frame and area near the door seal. Samsung Canada’s washer guide, updated September 24, 2026, gives this as the usual location. Check the rear of the machine. Samsung Canada notes this as an additional location for front-load models.
Top-load Inspect the back of the machine for the label. Check the model’s manual or contact Samsung support; label placement can vary.

Samsung Philippines’ guide and Samsung UK support also direct owners of front-load washers to the inside of the door and top-load owners to the back. Samsung Canada’s detailed guidance applies to washers and dryers sold in Canada, so use your model documentation if these locations do not match your machine.

How to tell the serial number from the model number

The label usually shows both identifiers. The model number identifies the product design within a series; appliances with the same model number share specifications and features. The serial number, often marked S/N, identifies your individual washer and distinguishes it from other units of the same model.

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Samsung says these numbers are useful when booking a repair, registering a product, or requesting warranty service. Support options and warranty terms vary by location. Samsung’s U.S. washer support page provides access to manuals and downloads, warranty information, product registration, and repair requests.

Quick Recap

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If the label is hard to find or read

  • Use a flashlight to illuminate a dim area.
  • Take a photo of a hard-to-reach label and enlarge it to read the text.
  • Check the user manual or purchase documents for the model and serial numbers.
  • If you still cannot locate them, contact Samsung support for your region with your washer’s model details if available.

Product prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on Amazon at the time of purchase will apply.