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Control D is a configurable DNS service. You create a profile containing filtering or redirect rules, attach one or more endpoints, and point a device, browser, or router at the resolver details generated in the dashboard. Software is optional for many deployments. The business pricing page describes a 14-day trial without a credit card, endpoint-based SMB billing, custom options for larger organisations, 30 days of raw query-log retention, and up to one year of analytics retention. Terms and supported methods can change, so check the live Control D pricing page before subscribing.

What Control D does

DNS is the service that translates a domain such as example.com into the server address a device should contact. Control D places configurable policy in that lookup process. A profile can block categories, redirect selected requests, or apply other rules; an endpoint identifies the device or network that should use a particular profile and resolver.

The practical workflow is therefore:

  1. Create a profile and choose its filtering rules.
  2. Create or connect an endpoint for a device, browser, router, or managed deployment.
  3. Configure that endpoint’s DNS settings using the platform-specific instructions shown in the dashboard.
  4. Open Analytics and confirm that queries are arriving and the expected policy is being applied.

Control D describes this model in its Quick Setup walkthrough and deployment documentation. The personal service page explains that starting use normally means changing the device’s DNS-server setting, rather than installing a conventional web-filtering application.

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Plans, trial terms, and what is actually included

Business self-serve option

Control D’s business pricing page describes an SMB plan priced per endpoint. An endpoint is the unit associated with a device or network deployment, so a router serving an office and several individually configured laptops may have different endpoint requirements. The page does not establish a single universal price in the material available here; use the live pricing page for the amount, billing interval, taxes, and any limits that apply to your region.

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According to Control D’s pricing FAQ, every paid plan includes core DNS filtering, customization options, and dashboard access for managing rules, analytics, and profiles. That means the paid service is not limited to a fixed blocklist: the dashboard is where you select policies, create profiles, inspect activity, and maintain endpoints.

14-day trial

The current business pricing page describes a 14-day free trial with no credit card required. This is a business-page offer, not evidence that every personal or future plan has identical terms. Trial length, conversion rules, and eligibility can change, so confirm them at controld.com/pricing when you start.

Enterprise, education, and service-provider deployments

Control D lists tailored conversations for enterprise organisations, schools and non-profits, and managed-service-provider or channel deployments. These options are relevant when you need central administration, a large endpoint count, or an arrangement that is not represented by the self-serve SMB checkout. The public material does not provide a standard price for these cases; request current terms directly from Control D.

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Protocol choices shown on the business page

The pricing information lists DNS-over-HTTPS (DoH), DNS-over-TLS (DoT), DNS-over-QUIC, DNS-over-HTTPS/3, and legacy DNS. Listing a protocol does not mean that every device or router supports every option. The endpoint type, firmware, operating system, and deployment method determine which resolver details you can use.

Set up a device: the reliable sequence

Control D recommends using the in-panel tutorial for the selected platform. Menus differ between operating-system releases, and the dashboard can provide the resolver address or encrypted-DNS hostname appropriate to the endpoint you created.

1. Create a profile

  1. Sign in to the Control D dashboard.
  2. Create a profile for the policy you want, or select an existing profile.
  3. Choose the filters, redirects, and custom rules that belong to that profile.

Keep profiles separate when policies differ. For example, a family network, a guest network, and an administrator’s test device can each use a distinct profile without changing the others.

2. Add an endpoint

  1. Open the endpoint or deployment area in the dashboard.
  2. Choose the type of endpoint you are configuring and associate it with the intended profile.
  3. Copy the resolver details generated for that endpoint.

An endpoint is not the same thing as a user account. It is the association between a DNS configuration and the profile whose rules should process its queries. A single endpoint can represent a whole network when configured on a router; separate devices can instead have their own endpoints.

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3. Apply the DNS setting

  1. Open the platform tutorial displayed for the endpoint.
  2. Replace the device’s current DNS server with the Control D resolver details, or enable the encrypted-DNS mode the tutorial specifies.
  3. Save the setting, reconnect the network if the platform requests it, and allow existing DNS caches to expire or clear them if necessary.

Control D’s personal page summarises the change as changing one device setting: its DNS server. The exact screens are platform-specific, which is why the supported-platforms page directs users to the in-product tutorials rather than relying on one static set of screenshots.

4. Verify in Analytics

  1. Generate normal traffic from the configured device, such as opening a few websites or applications.
  2. Open Analytics in the dashboard.
  3. Confirm that queries from the endpoint appear and that a test domain is shown as allowed, blocked, or redirected according to the profile.

If no queries appear, the device is probably still using another DNS resolver, the endpoint is associated with the wrong profile, or the network is intercepting DNS. Check the local DNS status before changing policy rules.

Do you need to install an app?

Not usually. Control D’s software documentation says that, in most cases, no software is required. A device can use the operating system’s DNS settings, a browser’s secure-DNS setting, or a router’s DNS configuration.

Control D also provides a graphical setup utility and the ctrld daemon. These tools are useful when you want guided onboarding, a repeatable router deployment, or managed installation across many machines. They are an alternative to manually entering resolver details, not a prerequisite for every endpoint.

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When manual DNS is enough

  • One computer or phone that stays on a known network.
  • A browser that supports the secure-DNS method shown by the dashboard.
  • A home or small-office router with compatible encrypted-DNS settings.

When software is more practical

  • Devices that move between networks and need a consistent endpoint identity.
  • Managed fleets where an administrator needs RMM, MDM, Group Policy, or scripted deployment.
  • Routers whose firmware lacks the secure-DNS fields required for a native configuration.

The software options and supported deployment approaches are described in Control D’s software documentation and deployment guide.

Supported platforms and deployment scope

Control D’s platform list covers Windows, Windows Server and Active Directory Controller environments, macOS, Linux, Android, iOS, browsers, and routers. The integrations page additionally lists router platforms and firmware such as Asus Merlin, DD-WRT, Firewalla, OpenWRT, pfSense, and OPNsense. A platform appearing on a general list does not guarantee that every model, firmware release, or network topology supports every protocol.

Deployment Typical scope What to check Best fit
Operating-system DNS One computer or phone Whether the OS exposes the resolver or encrypted-DNS fields required by the endpoint Individual devices and straightforward testing
Browser secure DNS One browser profile Browser support and whether browser DNS bypasses the operating system policy A browser-only policy or a quick trial
Router configuration Whole home or office network Firmware support, encrypted-DNS capability, and how roaming devices are handled Central control for devices on one network
ctrld or setup utility Device, router, or managed installation Supported operating system, permissions, and administration method Repeatable onboarding and managed fleets
RMM, MDM, or Group Policy deployment Many managed endpoints Organisation’s management platform and endpoint identity strategy Business, school, and service-provider administration

Use the current supported-platforms documentation for the exact instructions for your OS, browser, or device version.

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Router setup: secure DNS, legacy DNS, and network caveats

Native encrypted DNS

When a router supports DNS-over-HTTPS or DNS-over-TLS natively, this is Control D’s preferred router route. Enter the endpoint-specific encrypted resolver values in the router’s secure-DNS fields, save, and reconnect clients. Native support keeps the configuration in the router and avoids installing software on every device.

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Most routers do not support secure DNS natively. The router documentation therefore also covers other supported approaches, including the ctrld daemon and legacy DNS. Consult the router guide for the firmware-specific method rather than assuming that a generic DNS-address field provides encryption.

Legacy DNS and source-IP registration

Control D warns that legacy DNS depends on registering the network’s source IP. This makes it most suitable for a connection with a stable public IP address. If the ISP changes that address, the registered endpoint may no longer match the network sending queries, and filtering can stop or fall back unexpectedly.

Router decision checklist

  • Use native DoH or DoT when the router supports the required endpoint format.
  • Use ctrld when firmware lacks native secure DNS but can run the daemon or support the documented installation path.
  • Use legacy DNS only when you can maintain the registered source IP and accept the limitations documented for that method.
  • Configure individual devices when clients roam frequently or the router cannot provide a reliable endpoint identity.

Control D’s dated router example provides additional context in its router setup article. Verify model and firmware compatibility before buying or replacing hardware; the available material does not establish a universally recommended router model.

Choosing the right deployment for your situation

Your requirement Recommended starting point Main limitation to evaluate
Test filtering on one laptop or phone Create a profile and configure the device DNS manually The device may use another resolver when it changes networks
Cover every device at home Configure a compatible router endpoint Router firmware may not support encrypted DNS; legacy mode may require a static public IP
Protect a browser only Use the browser tutorial and its secure-DNS setting Other browsers and applications may continue using different DNS
Support roaming staff or students Use the setup utility, ctrld, or managed deployment Endpoint identity and permissions must be maintained across networks
Operate a large or specialised organisation Discuss enterprise, school/non-profit, or MSP options Custom pricing and onboarding terms are not published as a single standard plan

Logging, analytics, and retention

Control D’s pricing page describes both real-time and historical DNS query information. It lists 30 days of raw query-log retention and up to one year of analytics retention. The page describes different granularity over those periods: hourly detail for the most recent month and daily detail for the year.

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These are vendor-stated retention terms, not a promise that every account, plan, or future product version will use the same schedule. Confirm the current wording at the pricing page before making a compliance or records-management decision.

The stated retention figures do not by themselves establish that logs are anonymous, private, encrypted at rest, excluded from other processing, or inaccessible to administrators. Treat those as separate questions and ask Control D for the policy and contractual terms that apply to your account.

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How to use Analytics during setup

  1. Check for a recent query from the endpoint after changing DNS.
  2. Use the profile and endpoint labels to distinguish devices or networks.
  3. Compare a known allowed request with a domain that the profile should block or redirect.
  4. If activity is missing, verify the client’s active DNS server and any VPN, browser secure-DNS override, or router forwarding rule.
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Filtering scope and vendor claims

Control D’s homepage advertises more than 1,000 blockable apps and services. That is a vendor-published figure and may change as the catalogue changes. The homepage also presents a 99.98% malware block rate attributed to Nexxwave in 2025. Control D’s page is the source of that claim; it is not an independently verified universal performance guarantee.

Use those figures as descriptions of the vendor’s published offering, not as a substitute for testing the categories and applications that matter to your household or organisation. DNS filtering cannot replace endpoint security, application controls, or a security response process.

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Troubleshooting common setup failures

Analytics shows no queries

  • Confirm the endpoint’s resolver values were entered exactly and saved.
  • Check the device’s active DNS server rather than the adapter profile you intended to use.
  • Temporarily disable a browser-specific secure-DNS override or VPN to identify which component is answering DNS.
  • Reconnect the network and test again.

Queries appear under the wrong profile

  • Check that the endpoint is associated with the intended profile.
  • Look for a second device, browser, or router still using an older endpoint.
  • Rename endpoints clearly so Analytics labels are unambiguous.

Filtering works at home but not on another network

A router-level endpoint protects clients only while they use that router. Configure the roaming device itself, or use the documented setup utility or daemon, if the same policy must follow it to other networks.

Legacy router configuration stops working

Check whether the ISP changed the public source IP registered for the endpoint. Legacy DNS depends on that registration; a dynamic address can invalidate the association. Move to a supported encrypted-DNS or daemon-based method when the router and network allow it.

A site or app is unexpectedly blocked

Inspect the profile’s category, service, and custom-rule settings before changing the entire network policy. Test the request on a temporary profile so you can isolate the rule without disrupting other endpoints.

Frequently asked questions

Is there a personal free plan?

The supplied official pricing information establishes a 14-day business trial, not a permanent free personal tier. Check the current personal and business pages for any plan changes.

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Can one profile serve several devices?

Yes. Profiles hold the rules, while endpoints connect devices or networks to a profile. You can attach multiple endpoints to the same policy and create separate profiles when policies need to differ.

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Will Control D work with any router?

No. Support depends on the router model, firmware, secure-DNS features, and network conditions. The documented integration list includes several platforms, but it is not a guarantee for every model. Verify the exact firmware instructions first.

Does router setup cover phones that leave the house?

Only while those phones use the configured router. A device-level endpoint or managed software deployment is needed for coverage on cellular or other Wi-Fi networks.

Are DNS logs kept for exactly one year?

No. Control D distinguishes 30 days of raw query data from analytics retained for up to one year, with different detail levels. The current pricing page is the authority for the account terms in force when you subscribe.

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Can I avoid installing software?

Often. Manual operating-system, browser, or router DNS configuration is supported in many setups. Software becomes useful for guided installation, roaming devices, or managed deployment.

Frequently Asked Questions

What should I configure first: a profile or a device?

Create the profile first, then add an endpoint and apply its resolver settings. This ensures the device is connected to the intended policy from the beginning.

Which router method is safest to assume?

Do not assume one method. Prefer native DNS-over-HTTPS or DNS-over-TLS when the router supports it; otherwise follow the documented ctrld or legacy-DNS path and check the source-IP requirements.

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