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Head-to-head · Voicebot Software

Yellow.ai vs Parloa

  • Updated Oct 2026
  • Both researched from official sources
  • 2 checks side by side
Higher score Yellow.ai #5 in Voicebot Software 8.8/10 Free plan Free plan✓ 1 of 3 features Visit Yellow.ai
Parloa #7 in Voicebot Software 8.6/10 Pricing on request ✓ 1 of 3 features Visit Parloa

Yellow.ai leads on 0 checks, Parloa on 0, and 2 are even. Who comes out ahead on the 2 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreYellow.ai · 8.8/10
  • Free planonly Yellow.ai

Yellow.ai scores higher on our rubric for voicebot software: 8.8 against 8.6 out of 10; our editors rank them #5 and #7.

Yellow.ai is the better fit for multichannel teams wanting a free entry plan. Parloa is the better fit for large contact centers needing lifecycle controls.

  • Yellow.ai fits best

    Multichannel teams wanting a free entry plan

  • Parloa fits best

    Large contact centers needing lifecycle controls

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature Yellow.ai 8.8/10 Visit ↗ Parloa 8.6/10 Visit ↗
At a glance
Editor score 8.8 8.6
Ranking #5 in Voicebot Software #7 in Voicebot Software
Best for Multichannel teams wanting a free entry plan Large contact centers needing lifecycle controls
Pricing model Free plan + paid Paid
Starting price — Pricing on request
Free plan ✓ (best) Not checked yet
Free trial — —
Deployment Cloud, Mobile Cloud
Platforms Web, iOS, Android Web
Compliance SOC 2, ISO 27001, GDPR, HIPAA, PCI DSS, SSO/SAML SOC 2, ISO 27001, GDPR, HIPAA, PCI DSS
Integrations 150+ integrations 2 integrations
Built for Enterprise, Mid-market Enterprise
Features Yellow.ai 1/3 · Parloa 1/3
Human handoff ✓ ✓
Phone numbers included Not checked yet Not checked yet
Voice cloning Not checked yet Not checked yet
Specs
Call direction Not checked yet Not checked yet
Included call minutes Not checked yet Not checked yet
Supported languages Not checked yet Not checked yet
Our review
Pros
  • Free plan includes one AI agent and 500 monthly chat sessions
  • Visual builder, AI workflow generation, and knowledge-base answers
  • Supports voice, chat, email, messaging, analytics, and human escalation
  • Low-code agent design with natural-language briefs and reusable skills
  • Simulation, evaluation, version control, and continuous optimization
  • Broad voice, digital-channel, CRM, ERP, and CCaaS connectivity
Cons
  • Free plan has limited channels and features
  • Enterprise pricing requires contacting sales
  • Broader platform scope may exceed narrow voicebot needs
  • Pricing is consumption-based and requires a tailored proposal
  • Enterprise breadth may be more than smaller teams need
  • Deployment spans many systems and lifecycle stages
Our verdict

Yellow.ai is an enterprise conversational AI platform for automating customer and employee service interactions. It suits teams that need voicebot capabilities alongside chat, email, messaging, knowledge-base answers, workflow automation,…

Read the review →

Parloa is an AI agent management platform for enterprise customer service and contact centers. It supports designing, testing, deploying, monitoring, and improving AI agents across phone, voice, chat, messenger, and apps. Natural-language…

Read the review →
  1. Yellow.aiVoicebot Software 8.8Free plan
  2. ParloaVoicebot Software 8.6Pricing on request

Strengths and trade-offs

  • Yellow.ai — where it wins

    • Free plan includes one AI agent and 500 monthly chat sessions
    • Visual builder, AI workflow generation, and knowledge-base answers
    • Supports voice, chat, email, messaging, analytics, and human escalation

    Where it doesn't

    • Free plan has limited channels and features
    • Enterprise pricing requires contacting sales
    • Broader platform scope may exceed narrow voicebot needs

  • Parloa — where it wins

    • Low-code agent design with natural-language briefs and reusable skills
    • Simulation, evaluation, version control, and continuous optimization
    • Broad voice, digital-channel, CRM, ERP, and CCaaS connectivity

    Where it doesn't

    • Pricing is consumption-based and requires a tailored proposal
    • Enterprise breadth may be more than smaller teams need
    • Deployment spans many systems and lifecycle stages
  • Yellow.ai8.8/10 · Free plan

    A multichannel voicebot platform with visual building, AI workflows, and a free entry plan.

    Visit Yellow.aiFull verdict →
  • Parloa8.6/10 · Pricing on request

    A lifecycle-focused voicebot platform for large, integration-heavy contact centers.

    Visit ParloaFull verdict →

More comparisons

All voicebot software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update