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Head-to-head · Records Management Software

OpenText Content Manager vs Newgen Records Management

  • Updated Nov 2026
  • Both researched from official sources
  • 4 checks side by side
Higher score OpenText Content Manager #1 in Records Management Software 9.1/10 Pricing on request ✓ 4 of 4 features Visit OpenText
Newgen Records Management #10 in Records Management Software 8.2/10 Pricing on request ✓ 4 of 4 features Visit Newgen

OpenText Content Manager leads on 0 checks, Newgen Records Management on 0, and 4 are even. Who comes out ahead on the 4 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreOpenText Content Manager · 9.1/10

OpenText Content Manager scores higher on our rubric for records management software: 9.1 against 8.2 out of 10; our editors rank them #1 and #10.

OpenText Content Manager is the better fit for microsoft-centric enterprise records teams. Newgen Records Management is the better fit for organizations wanting AI-assisted records governance.

  • OpenText Content Manager fits best

    Microsoft-centric enterprise records teams

  • Newgen Records Management fits best

    Organizations wanting AI-assisted records governance

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Side by side

Feature OpenText Content Manager 9.1/10 Visit ↗ Newgen Records Management 8.2/10 Visit ↗
At a glance
Editor score 9.1 8.2
Ranking #1 in Records Management Software #10 in Records Management Software
Best for Microsoft-centric enterprise records teams Organizations wanting AI-assisted records governance
Pricing model Paid Paid
Starting price Pricing on request Pricing on request
Free plan Not checked yet Not checked yet
Free trial — —
Deployment Cloud, Self-hosted Cloud, Self-hosted
Support Community, Docs Email
Compliance SSO/SAML SOC 2, ISO 27001, GDPR, PCI DSS
Integrations 7 integrations 6 integrations
Built for Mid-market, Enterprise Mid-market, Enterprise
Features OpenText Content Manager 4/4 · Newgen Records Management 4/4
Retention rules ✓ ✓
Legal holds ✓ ✓
Disposition workflow ✓ ✓
Audit trail ✓ ✓
Specs
Classification method Ai_assisted Ai_assisted
Deployment model Hybrid Hybrid
Our review
Pros
  • Retention, legal holds, disposition, audits, and classification in one system
  • Deep Microsoft Teams, SharePoint, Office 365, and Exchange Online integration
  • Supports web, Windows, iOS, Android, API, hybrid, and managed-cloud deployments
  • Manages physical, electronic, email, and structured records
  • Combines retention, legal holds, disposition, and audit reporting
  • Integrates with SharePoint, Outlook, Office, OneDrive, and Teams
Cons
  • Pricing requires a sales conversation
  • Its broad governance scope may exceed simpler records-management needs
  • Deployment and workflow configuration can require enterprise planning
  • Pricing uses a contact-sales model
  • Positioned primarily for government agencies and large organizations
  • Its governance scope may exceed the needs of smaller teams
Our verdict

OpenText Content Manager is an enterprise content and records management system for organizations that need to govern information from capture through disposal. It is suited to regulated organizations and records teams managing retention,…

Read the review →

Newgen Records Management is an enterprise electronic document and records management system for organizations governing physical, electronic, email, and structured records. It brings classification, metadata management, retention…

Read the review →
  1. OpenText Content ManagerRecords Management Software 9.1Pricing on request
  2. Newgen Records ManagementRecords Management Software 8.2Pricing on request

Strengths and trade-offs

  • OpenText Content Manager — where it wins

    • Retention, legal holds, disposition, audits, and classification in one system
    • Deep Microsoft Teams, SharePoint, Office 365, and Exchange Online integration
    • Supports web, Windows, iOS, Android, API, hybrid, and managed-cloud deployments

    Where it doesn't

    • Pricing requires a sales conversation
    • Its broad governance scope may exceed simpler records-management needs
    • Deployment and workflow configuration can require enterprise planning
  • Newgen Records Management — where it wins

    • Manages physical, electronic, email, and structured records
    • Combines retention, legal holds, disposition, and audit reporting
    • Integrates with SharePoint, Outlook, Office, OneDrive, and Teams

    Where it doesn't

    • Pricing uses a contact-sales model
    • Positioned primarily for government agencies and large organizations
    • Its governance scope may exceed the needs of smaller teams
  • OpenText Content Manager9.1/10 · Pricing on request

    A broad records platform for Microsoft-centric enterprises with complex governance needs.

    Visit OpenTextFull verdict →
  • Newgen Records Management8.2/10 · Pricing on request

    AI-assisted records governance across physical, electronic, email, and structured records.

    Visit NewgenFull verdict →

More comparisons

Reviewed by iTechGuides Editors · Editorial team · Updated Nov 2026

Last updated · How we research and update