Head-to-head · Records Management Software
OpenText Content Manager vs Newgen Records Management
OpenText Content Manager leads on 0 checks, Newgen Records Management on 0, and 4 are even. Who comes out ahead on the 4 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.
Our verdict
- Highest scoreOpenText Content Manager · 9.1/10
OpenText Content Manager scores higher on our rubric for records management software: 9.1 against 8.2 out of 10; our editors rank them #1 and #10.
OpenText Content Manager is the better fit for microsoft-centric enterprise records teams. Newgen Records Management is the better fit for organizations wanting AI-assisted records governance.
- OpenText Content Manager fits best
Microsoft-centric enterprise records teams
- Newgen Records Management fits best
Organizations wanting AI-assisted records governance
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Side by side
| Feature | OpenText Content Manager 9.1/10 Visit ↗ | Newgen Records Management 8.2/10 Visit ↗ |
|---|---|---|
| At a glance | ||
| Editor score | 9.1 | 8.2 |
| Ranking | #1 in Records Management Software | #10 in Records Management Software |
| Best for | Microsoft-centric enterprise records teams | Organizations wanting AI-assisted records governance |
| Pricing model | Paid | Paid |
| Starting price | Pricing on request | Pricing on request |
| Free plan | Not checked yet | Not checked yet |
| Free trial | — | — |
| Deployment | Cloud, Self-hosted | Cloud, Self-hosted |
| Support | Community, Docs | |
| Compliance | SSO/SAML | SOC 2, ISO 27001, GDPR, PCI DSS |
| Integrations | 7 integrations | 6 integrations |
| Built for | Mid-market, Enterprise | Mid-market, Enterprise |
| Features OpenText Content Manager 4/4 · Newgen Records Management 4/4 | ||
| Retention rules | ✓ | ✓ |
| Legal holds | ✓ | ✓ |
| Disposition workflow | ✓ | ✓ |
| Audit trail | ✓ | ✓ |
| Specs | ||
| Classification method | Ai_assisted | Ai_assisted |
| Deployment model | Hybrid | Hybrid |
| Our review | ||
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| Our verdict | OpenText Content Manager is an enterprise content and records management system for organizations that need to govern information from capture through disposal. It is suited to regulated organizations and records teams managing retention,… Read the review → |
Newgen Records Management is an enterprise electronic document and records management system for organizations governing physical, electronic, email, and structured records. It brings classification, metadata management, retention… Read the review → |
Strengths and trade-offs
OpenText Content Manager — where it wins
- Retention, legal holds, disposition, audits, and classification in one system
- Deep Microsoft Teams, SharePoint, Office 365, and Exchange Online integration
- Supports web, Windows, iOS, Android, API, hybrid, and managed-cloud deployments
Where it doesn't
- Pricing requires a sales conversation
- Its broad governance scope may exceed simpler records-management needs
- Deployment and workflow configuration can require enterprise planning
Newgen Records Management — where it wins
- Manages physical, electronic, email, and structured records
- Combines retention, legal holds, disposition, and audit reporting
- Integrates with SharePoint, Outlook, Office, OneDrive, and Teams
Where it doesn't
- Pricing uses a contact-sales model
- Positioned primarily for government agencies and large organizations
- Its governance scope may exceed the needs of smaller teams
- OpenText Content Manager9.1/10 · Pricing on request
A broad records platform for Microsoft-centric enterprises with complex governance needs.
Visit OpenTextFull verdict → - Newgen Records Management8.2/10 · Pricing on request
AI-assisted records governance across physical, electronic, email, and structured records.
Visit NewgenFull verdict →
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All records management software comparisons → · Full ranking →
Reviewed by iTechGuides Editors · Editorial team · Updated Nov 2026
Last updated · How we research and update





