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Head-to-head · Transactional Email Software

Mailchimp Transactional (formerly Mandrill) vs Retarus Transactional Email

  • Updated Sep 2026
  • Both researched from official sources
  • 3 checks side by side

Mailchimp Transactional (formerly Mandrill) leads on 0 checks, Retarus Transactional Email on 0, and 3 are even. Who comes out ahead on the 3 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreMailchimp Transactional (formerly Mandrill) · 8.3/10

Mailchimp Transactional (formerly Mandrill) scores higher on our rubric for transactional email software: 8.3 against 6.8 out of 10; our editors rank them #3 and #8.

Mailchimp Transactional (formerly Mandrill) is the better fit for high-volume transactional sending with predictable blocks. Retarus Transactional Email is the better fit for enterprise teams needing compliance-oriented delivery.

  • Mailchimp Transactional (formerly Mandrill) fits best

    High-volume transactional sending with predictable blocks

  • Retarus Transactional Email fits best

    Enterprise teams needing compliance-oriented delivery

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Side by side

Feature Mailchimp Transactional (formerly Mandrill) 8.3/10 Visit ↗ Retarus Transactional Email 6.8/10 Visit ↗
At a glance
Editor score 8.3 6.8
Ranking #3 in Transactional Email Software #8 in Transactional Email Software
Best for High-volume transactional sending with predictable blocks Enterprise teams needing compliance-oriented delivery
Pricing model Paid Paid
Starting price Not published Not published
Free plan — Not published
Free trial — —
Deployment Cloud Cloud, Browser extension
Platforms Web Web
Support Docs Phone, Docs
Built for Small business, Mid-market, Enterprise Enterprise, Mid-market
Features Mailchimp Transactional (formerly Mandrill) 2/2 · Retarus Transactional Email 2/2
Event webhooks ✓ ✓
Dedicated IP option ✓ ✓
Specs
Delivery methods Both Both
Template options Both Not published
Delivery log retention 30 days Not published
Monthly send limit 25000 emails/mo Not published
Our review
Pros
  • Supports both transactional API and SMTP sending
  • Includes templates, dynamic content, webhooks, and inbound processing
  • Per-block pricing falls from $20 to $10 at 161+ blocks
  • Supports both REST API and SMTP delivery methods
  • Includes callbacks, webhooks, monitoring, and delivery reporting
  • Offers enforced TLS, dedicated IPs, and enterprise integrations
Cons
  • No permanent free plan
  • Requires a Mailchimp account
  • Email content is retained for 30 days
  • Contact-sales pricing makes budget comparison less direct
  • Delivery-log retention varies between monitoring and reporting functions
  • The enterprise focus may exceed the needs of simpler sending programs
Our verdict

Mailchimp Transactional, formerly Mandrill, is a cloud email delivery service for developers sending personalized, event-driven messages. Its use cases include password resets, order confirmations, welcome emails, and outage alerts.…

Read the review →

Retarus Transactional Email is an enterprise service for sending high-volume transactional messages from business applications. It supports REST API and SMTP delivery, making it suitable for teams connecting modern applications,…

Read the review →
  1. Mailchimp Transactional (formerly Mandrill)Transactional Email Software 8.3From $20
  2. Retarus Transactional EmailTransactional Email Software 6.8Pricing on request

Strengths and trade-offs

  • Mailchimp Transactional (formerly Mandrill) — where it wins

    • Supports both transactional API and SMTP sending
    • Includes templates, dynamic content, webhooks, and inbound processing
    • Per-block pricing falls from $20 to $10 at 161+ blocks

    Where it doesn't

    • No permanent free plan
    • Requires a Mailchimp account
    • Email content is retained for 30 days
  • Retarus Transactional Email — where it wins

    • Supports both REST API and SMTP delivery methods
    • Includes callbacks, webhooks, monitoring, and delivery reporting
    • Offers enforced TLS, dedicated IPs, and enterprise integrations

    Where it doesn't

    • Contact-sales pricing makes budget comparison less direct
    • Delivery-log retention varies between monitoring and reporting functions
    • The enterprise focus may exceed the needs of simpler sending programs
  • Mailchimp Transactional (formerly Mandrill)8.3/10 · From $20

    A paid transactional email service with API, SMTP, templates, and volume pricing.

    Visit MailchimpFull verdict →
  • Retarus Transactional Email6.8/10 · Pricing on request

    A compliance-oriented delivery service for complex enterprise messaging environments.

    Visit RetarusFull verdict →

More comparisons

Guides on transactional email software

Reviewed by iTechGuides Editors · Editorial team · Updated Sep 2026

Last updated · How we research and update