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Head-to-head · Dispatch Software

DispatchTrack vs Resgrid

  • Updated Oct 2026
  • Both researched from official sources
  • 4 checks side by side
Higher score DispatchTrack #2 in Dispatch Software 9.2/10 Pricing on request ✓ 0 of 4 features Visit DispatchTrack
Resgrid #6 in Dispatch Software 8.4/10 Free plan Free plan✓ 3 of 4 features Visit Resgrid

DispatchTrack leads on 0 checks, Resgrid on 0, and 4 are even. Who comes out ahead on the 4 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreDispatchTrack · 9.2/10
  • Free planonly Resgrid
  • Most featuresResgrid · 3 of 4

DispatchTrack scores higher on our rubric for dispatch software: 9.2 against 8.4 out of 10; our editors rank them #2 and #6.

DispatchTrack is the better fit for enterprise delivery operations. Resgrid is the better fit for volunteer and public-safety teams.

  • DispatchTrack fits best

    Enterprise delivery operations

  • Resgrid fits best

    Volunteer and public-safety teams

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature DispatchTrack 9.2/10 Visit ↗ Resgrid 8.4/10 Visit ↗
At a glance
Editor score 9.2 8.4
Ranking #2 in Dispatch Software #6 in Dispatch Software
Best for Enterprise delivery operations Volunteer and public-safety teams
Pricing model Paid Free plan + paid
Starting price Pricing on request —
Free plan Not checked yet ✓ (best)
Free trial — —
Deployment Cloud Cloud, Self-hosted, Desktop, Mobile
Platforms Web, iOS, Android Web, Windows, macOS, Linux, iOS, Android
Support Email, Phone, Tickets, Docs · 24/7 Email, Tickets, Docs
Compliance SOC 2, HIPAA ISO 27001, GDPR, SSO/SAML, 2FA
Integrations 15 integrations 16 integrations
Built for Mid-market, Enterprise Small business, Mid-market, Enterprise
Features DispatchTrack 0/4 · Resgrid 3/4
Worker mobile app Not checked yet ✓ (best)
Vehicle dispatch Not checked yet ✓ (best)
Territory management Not checked yet Not checked yet
Live location tracking Not checked yet ✓ (best)
Specs
Dispatcher seats Not checked yet Not checked yet
Schedule views Not checked yet Calendar
Our review
Pros
  • AI route planning, centralized dispatch, and live delivery visibility
  • Driver apps support photo, signature, and notes-based proof of delivery
  • Broad ERP, telematics, WMS, POS, and communications integrations
  • Free hosted dispatch and organization management plan
  • Live GPS, mapping, routing, and vehicle-location tracking
  • Dedicated apps for responders, dispatchers, and incident commanders
Cons
  • Pricing requires contacting sales
  • The broad feature set may exceed smaller delivery teams' needs
  • Advanced workflows require coordination across multiple operational systems
  • Free access is limited to North American customers
  • Its wide feature set may exceed basic scheduling needs
  • Paid core-plan details vary by data center
Our verdict

DispatchTrack is a cloud-based delivery management platform for retailers, distributors, field-service organizations, and third-party logistics providers. It brings route planning, centralized dispatch, driver execution, customer tracking,…

Read the review →

Resgrid is an open-source dispatch and operations platform for first responders, dispatchers, departments, and businesses. It combines computer-aided dispatch with call lifecycle management, personnel and unit administration, fleet…

Read the review →
  1. DispatchTrackDispatch Software 9.2Pricing on request
  2. ResgridDispatch Software 8.4Free plan

Strengths and trade-offs

  • DispatchTrack — where it wins

    • AI route planning, centralized dispatch, and live delivery visibility
    • Driver apps support photo, signature, and notes-based proof of delivery
    • Broad ERP, telematics, WMS, POS, and communications integrations

    Where it doesn't

    • Pricing requires contacting sales
    • The broad feature set may exceed smaller delivery teams' needs
    • Advanced workflows require coordination across multiple operational systems

  • Resgrid — where it wins

    • Free hosted dispatch and organization management plan
    • Live GPS, mapping, routing, and vehicle-location tracking
    • Dedicated apps for responders, dispatchers, and incident commanders

    Where it doesn't

    • Free access is limited to North American customers
    • Its wide feature set may exceed basic scheduling needs
    • Paid core-plan details vary by data center
  • DispatchTrack9.2/10 · Pricing on request

    A broad dispatch platform for enterprise delivery teams that need planning, visibility, and control.

    Visit DispatchTrackFull verdict →
  • Resgrid8.4/10 · Free plan

    A broad dispatch platform with free hosted access, self-hosting, and responder-focused apps.

    Visit ResgridFull verdict →

More comparisons

All dispatch software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update